MOJE AMBULANCE Brno - Business Park

I have been coming here for several years and I am always pleased with the nurses, who are very nice and smiling. Such an approach should be everywhere !!!

Absolutely incredible company. After trying to register, I was told that my application had been canceled - they had not been able to call, and when I called back, I was already in the trash, saying that they were not accepting any more. Well, good. Subsequently, they called me from the headquarters with what was with my order. When I explained the situation to them, they told me that it was only a temporary situation in September and registration could be in October again. Well, good. In October, I gave the registration again (there is really info on the website that they are accepting) and now they have called me that they are not accepting. So I'm waiting for them to call me again from headquarters and the circle will close. You really don't want this.

Waiting 40 minutes despite being ordered for a certain amount of time. The phones are probably just there for decoration, because there is almost no chance to call there, they'd rather leave a screaming song there when you ring, hoping that you can't listen to it for too long and put it down. So if you are sick, all you have to do is fill out a form on which they reserve 24 hours before confirming. I was "lucky" and they answered within two hours. When it comes down to it, the staff is quite nice.

Pleasant environment, helpful nurses. Worse agreement on a free date, which will not work out completely. Worse and especially paid parking.

I am very satisfied with the approach of the entire staff and doctors. I consider it excellent that the ordering system works (minimum waiting), I order medicines by e-mail (I get the code for the pharmacy the same day by SMS), the number of doctors is constant, so I de facto have my intern who knows me by name (which is nice), etc. . P.S .: When reading other reviews, I am not surprised. Do we go to the same door? Whoever wants to make an appointment will always make an appointment here. And who is so "sick to death" that even if he is not at the ambulance, he just wants to overtake all those ordered and the reservation system does not tell him anything, so he will always be dissatisfied ...

The incredible arrogance of the sisters. I feel sick sometimes and I leave with the feeling that I have to look for another doctor. During one incapacity (8 months) I was treated by 6 doctors. Order at 10:00 and it's 11:05 and it's no exception ... It's the rule! Two sisters sit and read something on the monitors, while one communicates a little with clients. And today, after a year when I refuse to come to you for treatment. I just need an extract from the medical records. CZK 300 within 10 days and CZK 500 the next. Where are we? This is supposed to be medical care and not making money. What struck me even more is that in this infectious time, you are a perfectly healthy person, must come to an extract into the infectious environment, and there is no possibility of sending sensitive data electronically, or at least a limited hour a day for healthy people for these purposes. Overall, I will come to your clinic as if I were one of the most arrogant staff I have ever experienced. It would be nice to shed light on those women in London Square. How sensitive and kind medical staff should treat patients. When I read the reviews, I see that I will probably not be the only one dissatisfied. And logically, I also like the fact that even your doctors are not satisfied. Because it spins there like a carousel. And now I'm curious about your excuses in response.

I had good previous experience with My Ambulance with the branch in Prague in Nové Butovice, so when moving to Brno I decided to continue to use the services of MA in Brno. I filled out the PRELIMINARY online registration on the website, I could not attend the entrance examination because I ended up in quarantine. Without my knowledge and the only signature of any official document, the MA has already transferred my medical records between the branches and they have therefore terminated my registration at the branch in Prague. At the same time, however, they could not register me in Brno either, because the registration card was not signed, so I currently do not have a general practitioner, and at the same time my sensitive documentation is "my own" doctor, where I am not registered. When dealing with an acute situation where I need a medical examination to start a new job, the nurse ordered me for a term in 14 days. When I tried to explain the situation to her and ask her to speed up the deadline, she treated me incredibly arrogantly and told me in other words that it was my fault that I had not signed the registration before (this is done badly from quarantine). Absolute arrogance, reluctance to blame your patients and, moreover, violation of the principles of personal data protection ... in short, MA Brno never again

The wife and infant were left here waiting 30 minutes, despite the fact that she was booked for a certain hour. The audacity of some doctors is really heaven-sent. I recommend potential patients to set aside a lot of time to visit this "doctor". I wonder why you order at all for a certain time, if you don't follow it at all?