Musil Tour spol., s.r.o. - Brumovická 842

Very unpleasant impression of this company - no toilet, sockets, too, on request to stop - denied! I'm sorry, but where is it that a person has to go to the toilet ?!

We bought a ticket for a direct flight Vinnytsia - Olomouc via Poland. Instead of a transfer in Lviv, we went through Slovakia. We only took you to Brno, and then your problems how to get further, the bus does not go through Olomouc. There are no complaints against the drivers

01/25/22 went with friends from Lviv to Prague. Tickets were purchased in advance, the bus from Sumy to Pilsen was late by 1.5 hours. The lady who answered the carrier's number indicated on the ticket was frankly rude, without giving accurate information about the bus and hung up. Subsequent calls were dropped or ignored. When they called from another number, the response was the same. This creature (you can’t call it an adequate representative) yelled into the phone to one of our group “wait! pulls up!" and that if we call again it will cancel our tickets. Thank you, although you deigned to pronounce the color and number of the bus, this saved us. For the bus arrived with a completely different sign and direction. Upon arrival, the drivers opened the trunk, those who had their tickets checked could put their luggage in and still waited on the street (passengers were checked out for 20 minutes) when they asked when they would let them on the bus, we all froze, in response we also received rudeness and ended in a scandal with one of the drivers. Because of my question about getting on the bus, I was given the answer that most likely I was from Lviv, because only here such cunningly made people, and that everyone had already got him. Summing up, 4 people from our group were very cold and upon arrival in Prague felt bad. Everyone got cold. If this creature gave intelligible information about how late the bus is, we would at least warm up in a cafe! If you are reading this review, go treat your head and do not work with people! I definitely do not recommend this carrier!

There was no bus at the station for 2 hours after the time of departure indicated in the ticket, women were standing and children were freezing at night. They called - fed me breakfast, but I personally did not wait, because treatment is more expensive. I do not advise anyone.

We went on 09/25/2021 from Brno to Odessa. The drivers arrived on time, though people were put in their seats for a long time, I don't know why. The bus is good, the Internet was all the way to Ukraine, this is a big plus, there were sockets, you could charge your phones. The drivers are good, experienced, they drove the bus well. The only thing that stood at the stops for a long time that they did, but this is more because of the people themselves than because of the drivers. In general, the trip went well, I recommend it.

I would like to express my gratitude to Musil tour East Express. Go from Vinnytsia to Prague 08.05.2022, the bus is clean, the driver Ivan generally works for the driver, guide, loader, psychologist, etc.) Wi-fi worked as soon as they crossed the Polish border. The only thing is that they stood at the border for a long time, but the drivers and the carrier have nothing to do with it. For some reason the toilet was closed, but we were often stopped for a "smoke break" so to speak. It so happened that I mixed up the bag with another girl, the problem was solved in a few hours. Many thanks to the dispatchers and again to the driver Ivan. Everyone was found, everyone was brought.

Buses are not designed to carry people. The toilet is closed, there are no outlets. Service at the level of "ZERO". All the way the rear axle makes noise, rumble. They pick up people from other buses. I highly do not recommend this company. The whole trip will be a big challenge.