My Ambulance - Olomouc

Unfortunately, I do not recommend. I encountered a very impersonal approach. It is really recognizable that it is a large network of branches, so it is such a large company, and with its size, the rate of quantity grows instead of quality. They would rather have a huge number of patients, the nurses will not catch up, there is chaos in the ambulance, someone else is always taking care of you, it is crowded in the waiting room and it is almost impossible to come up with an acute problem. The main thing is that the unmanageable lot of patients will bring money, but care? No Please! When a person wants to call the surgery, the robot picks it up just like in a bank. It takes 10 minutes before someone clicks through the options and someone picks it up. When someone picks it up, they don't care about you at all. In the middle of the problem, the nurse interrupts the conversation and you continue to hear only voices, noise, this is how you wait a few minutes until you run out of patience and log out, asking if anyone is there. After a minute, the nurse says that she is there, that she had to run to see the doctor (not for advice on what to do with me ...). When he returns to the phone, he bats me and the doctor calls me sometime in the morning. In this surgery, you are not taken care of by your doctor, who should know you better and then understand your disease more. You will be treated by someone who can. Like on call. It is ideal for this branch when patients go to order and wait with the problem for 3 months, but for an acute problem when you need your doctor, it is simply not built, even though there are about 5-6 nurses that day.

I absolutely do not recommend disappearing as soon as I find the time. Why? As long as you don't have anything or you have something smaller ... ok, you don't need much. Sometimes you come for another doctor each time, who will treat you impersonally. That's quite possible .... But protect the god of someone who becomes incapable unable to appear, to whom his health has deteriorated to such an extent that he cannot move, for example, for paralysis. Although by law practitioners are to come, not from My ambulance. You would have to arrange a van, movers, transfer the patient with the bed and then back again, and the firefighters will not just help you quickly. So you have nothing to call for and you are trapped and there is practically no treatment from a general practitioner. No examination of treatment settings, correction and nothing. There are few nurses and they come very irregularly, so you can't rely on it. You simply receive from the sanatorium for the patient to see a general practitioner within a few days, but you have no way to do it. The only thing you can expect is when the health condition, for example for pressure ulcers, worsens so much that an infection develops and the patient is taken away quickly. This is the only way a helpless patient covered by this device will see any doctors again. And that's when you come across when you want to report him, that no other GP will want to accept and report such a patient. Just too much work .... for the same money ... So since life is unpredictable and you don't know the day or the hours, I certainly won't wait for some device to cough up on me, which had money from me before.

I've been sitting here for an hour and a half and I'm first in line, nobody's doing anything here and they still don't take me or notice me, there's chaos, they just have fun with each other, I've been ordered, I'd rather change my doctor, but only because of that they have until the evening until 7 so I will not do it yet

This really isn't possible! The disaster cannot be called in absolute terms. No chance. I call in 2 hours and turn it off for me. The nurse accidentally squeezed something and I heard you talk. I think he's doing this on purpose. Such a system can no longer be allergic to the machine. There should be something to do with it

I recently came now I know that with a sore throat to my ambulance the nurse asked me what I was like so I told her I was sick she told me that I had a migraine and started raising my voice to take Ibalgin that I was not sick (nor me so she didn't go to the doctor) So I had to go to the hospital to see me.

Don't come here. The local doctor does not recognize a heart attack from a cold. 3 weeks illness, 3 weeks please ask for an examination that occurs to you. The doctor doesn't lie, she shoots from the side. Result? The doctor says "heart attack or pulmonary embolism". Call an ambulance yourself. You will take the person in question for an urgent reception. Result? How could anyone tell you such stupidity? Why hasn't I been tested for the covid? Why is it not resolved until after three weeks? My lawyer is also pretty horrified, we'll see how the doctor is horrified by neglecting the furnace. Replenishment; The doctor addresses foreign reviews with other patients. It violates the GDPR team. So be careful.

The doctors are fine, the nurses in general, but there are a number of organizational problems: 1) the system of ordering via the Internet phone call in case of acute problems for resolving disability and consulting a doctor did not work for me twice in three attempts. They say it's a bug in the system. Anyway, the confirmation email always came to me. I'd rather see it negligently. 2) they cannot be called, they do not call back 3) the last phone call was taken by my nurse, she dealt with something on the spot with the patient, so I waited another two minutes and then she was very non-participating in resolving my request. I'd say she didn't even understand what I was asking and answered something she thought I was interested in. If she didn't keep talking, the conversation could have been shorter. In the last sentences, she told me that they have 3 minutes to talk, so she actually indicated to me that my needs were inappropriate. Oh, except that it took me 10 minutes to call and then wait for her to deal with her situation ... Another time that could have been mine. I don't mind the double meter. 4) the change of data in the card sent by e-mail probably did not "arrive" and the dictation to the phone probably also evaporated. The change of residence data and contact telephone number only succeeded for the third time, when I reminded them how many times it was an attempt. Bottom line: they have a lot of work, it would be nice if they had fewer patients. I.e. more time per patient, ie more care, ie unloaded lines, ie trouble-free nurses, ie more attention to work with e-mail and naughty system. I do not mistake my review, I just point out what problems you may encounter. The doctors are fine, but I'm definitely looking for another practitioner. Precisely because of these organizational losses.

Very indecisive behavior! I registered at the ambulance in Olomouc on January 17, 2022, the next day one of the staff called me, stating that the deadline for physical registration would be March 3, 2022. My husband and I waited a month and a half, did not look for any other doctor, and yesterday, three days before the agreed date, a very unpleasant voice on the phone told me that we were unlucky. That two doctors have left them and they have a stop condition. After all, no one ends up in a day-to-day job. Not even a doctor! And that's why it's almost unprofessional to wait for us for almost 2 months and then throw us away like this! Leaving aside the fact that even today, March 1, 2022, there is no information posted on the Ambulance website that Olomouc does not accept new patients! The registration form is still fully functional !!! Definitely not recommended !!!!