NTSUP s.r.o. - Nové Město na Moravě 26

I contacted the service with a request to repair the PocketBook Inkpad 3 with information about the broken display. The answer was that they estimated the cost of the repair at 1700, so I sent the reader. To my surprise, however, they priced the repair at CZK 7,200, which is 2,000 more expensive than the new reader. The competing service priced the repair at 3,000. According to the service, the price of the new part is CZK 7,200, which they could find out from the first report. The most absurd thing, however, was that the service wrote that the reader with the e-ink display had a defective LCD panel. If you spent more than 2 minutes on the first message, you would save me 2 hours of time, CZK 200 and give you another negative review. Edit - service answer: "Hello, the usual price for LCD replacement for readers is plus or minus 1700 CZK. Without disassembly, it is not possible to determine the exact type of LCD panel for most and of course the part may not be available or its price will not be attractive and meaningful. I'm sorry that after we diagnose, disassemble, price and then pass your reader for you, you will give us a negative review. Have a nice day and the service really can't be the type of part in your facility. " Here's how much trouble you have with the text. 1. I have sent you information about what a reader is and what a reader is. you had all the information in advance. 2. You have not even mastered the diagnostics. E-ink is not an LCD. You had this information in advance. I doubt you managed to disassemble the reader. Except for the sticker on the packaging, it is in exactly the same condition. 3. Diagnosing a defective LCD display When I sent you information in the first message that the display is broken, it is a joke. At least now everyone can see how much you care about her commissions and how much you can handle written text.

The LCD display has been replaced. Good work. Great satisfaction. Good price and communication.

I repaired several devices there. And satisfied. Starting with the mobile, through the tablet, everything was right. They had a laptop fan in stock and therefore resolved before I had lunch.

I waited for the repair for 2 months, I was informed in advance that the repair of the camera was going on and waiting for a spare part. The result, however, was unrepaired goods with the addition that the repair is unprofitable in this case.

Since receiving the shipment at the service, I had to wait for a price offer to repair the drowned GoPro Hero 7. After 2 weeks of waiting, I contacted the service with the question of how long it will take to create an offer, the answer was that next week, because a colleague was on vacation. 3 or three weeks passed and the offer did not come. I contacted the service whether the camera is repaired or not, I did not receive an answer, no price offer. After 3 days I received 3 automatic emails that I have to confirm the offer, another that the offer was rejected and the last one that the shipment was dispatched, without explanation. I contacted the service again and only then did I get a statement that the device could not be repaired and the repair would be unprofitable.

Amazon Kindle Paper White 4 ebook reader repair. The battery symbol with an exclamation mark was lit on the reader, the display did not respond to touches or to the button. I am very satisfied with the repair (1840 CZK) - it took place very quickly on 16.5. DPD picked up the shipment and 20.5. the Czech Post has already delivered the corrected reader. According to the service, there was a problem with the motherboard. Ordering repairs via the web form is convenient and easy. The collection provided by srrvis will make your work easier, all you have to do is pack the goods. It was strange for me that the collection takes place via DPD and delivery via the Czech Post, I would expect one company. Unfortunately, you cannot select a pick-up date for pick-up via DPD. The service could further improve communication: - When placing the order, I entered the amount of 2 thousand as the limit to which they should automatically make the repair, but I still received an email with a link to approve the repair for the sublimit amount. I consider it a trifle. - After completing the repair, I received an email that was submitted for shipment and a link to the invoice (without information that I do not have to pay). There was information on the invoice for payment, but there was no watermark do not pay as usual, so I paid and subsequently I received information that the repaired goods will be delivered cash on delivery. The information and form of payment on delivery was on the invoice, but unfortunately I did not study so deeply. However, after the email communication, they sent the money back.

Unfortunately, the repair took a long time! The projector came damaged and they were still trying to fix it and wrong. Otherwise, the repair was successful, the projector is working, but I will not send anything there.