Oční optika Strnádek

Excellent approach. My wife and I have been buying glasses here for several years and we are extremely satisfied.

Today, 24.7.2019 we visited Optika Strnádek during a visit to Liberec in order to buy glasses for my wife. We have not met with such an attitude of an experienced professional like Mrs. Mařicová Jana in Prague. Mrs. Mařicová made a rich selection of glasses easier and more pleasant for us by her professional approach, when we really felt that we did not bother and that she cared about the customer. It was not even impossible for her to send her glasses to our address in Prague. Big thanks again for a nice purchase.

Great location right in the center, very helpful and nice staff, wide selection. Quick service, I had my glasses ready in 2 days. I definitely recommend :)!

Absolutely unrivaled service :) pleasant approach of the staff, the glasses were ready during the day. I recommend ?

Excellent optics, amazing service, great assortment. I must highly praise Mrs. Mirka, amazing service, helpfulness, willingness, professionalism. I felt very comfortable. For me 5 *, I can only recommend I would not go anywhere else.

I also have to join in, great praise for the pleasant behavior, willingness and professionalism, specifically pi. Žižkové. I will recommend to my friends and acquaintances.

Perfect and professional approach. The seller is very nice and can handle everything.

I received perfect references from my family to the optometrist from this store. Unfortunately, on my first visit here, I came across another one and the visit did not turn out as I had hoped. The lady gave me 1 pair of contact lenses for testing, without measurement, with the proviso that after a week I should arrive as they will fit me. I paid 300 CZK. I received a document on which was written the item "INSPECTION AFTER 6 MONTHS 1x 300, -". A FREE SAMPLE - NOT FOR SALE - was written on the lens box. (Non-salable commercial samples of goods, ie those which do not have separate prices and are not intended for trade.) Just in principle, I went to return the goods, saying that the document does not fit the goods I bought. The lady explained to me that she did it in such a way as to meet my needs, that if she put two lenses on the account, I would have it more expensive for 400 to 500 CZK. I honestly would rather take this approach, instead of paying for unsaleable samples. That's why I asked for a refund, when the lady told me that it was not a decent deal from me, that she was just accommodating me so that I would have a cheaper product. I was no longer surprised, and I replied that I would not be treated again to sell unsaleable samples. The money was returned to me, I thanked me, wished me a nice day and visited a nearby optician, where they immediately offered me several different contact lenses as unsaleable samples, completely free of charge, including measurements. Thank you for the experience. P.S. In terms of consumer protection, we can also talk about deception… They sell something that simply can not be sold.