Office Shoes

I was extremely satisfied, the staff is helpful and can advise. Nice and clean environment. Kind and beautiful personal.

I am a very dissatisfied customer, we bought shoes there for CZK 6,000 and the reluctant saleswoman "blonde" did not put laces on her shoes even when they handed over the shoes.

I visited this store today, and I am very satisfied! Nice and helpful staff! Discounts are great!

I like shopping in office shoes in Aupark, nice and helpful personal beauty discounts I like to come back here for shoes. They will always accommodate me when the size is not available in the store with a smile always offer me some kind of shoes or offer me to order them :) I highly recommend this shop! :)

This is not entirely a review of the store as a complaint department of Office Shoes. I was claiming shoes and I received a statement rejecting the claim. The statement was to two and a half pages and in my opinion the intention was to discourage the customer from taking the next steps. On the recommendation of the store I sent a disagreement with the handling of the complaint, but no one had the need to respond to the mail. Only two phones on the customer line came to me with a two-line mail saying they insisted on the refusal. So I went to a forensic expert. According to him, there is a lot of nonsense in the statement of complaint and if I want, he will write me an expert opinion, which will invalidate their reasons, because the shoes are made poorly. Now I have time to think about whether to invest in the expert report and if I even with him in the store, so if I go to litigation. I write here mainly because I have confirmed that the Office Shoes Complaints Department will never express itself in favor of the customer. I think that because they were all very deeply drawn and they were not interested in commenting on my disapproving mail, if I did not chase them. After about a month and a half: I had an expert report drawn up and put it in the shop. The deal with the store staff was no problem. They also sent an expert report with a completed claim form. 3 weeks nothing happened so I stopped at the store and asked. They called the complaint department and told them that they had already acknowledged the claim, but that they had no contact with me. At the same time, the form was full of my address, phone and account number. So another one, I think, is deliberate delay. Finally, they sent me the money to the account (the price of the shoes + the cost of the expert opinion). So advice to everyone ... don't worry about it and go for it if you feel it is right on your side. For that they rely that most people back out.

Beautiful environment, very helpful and friendly staff. Great selection of shoes and super discounts. Professional approach to customers, much better than in Pardubice, I am always happy to return. ?

On June 6, I was in a store and a black-haired lady with a great personality was arrogant. Communication with her was not pleasant. It was obvious that she just didn't enjoy the job. Communication with a colleague was much better and more pleasant and no arrogance or impudence. Otherwise a nice and interesting selection. Nice shop for me, service from Mrs. horror, but it depends on who you come across.

When asked if they don't have a certain size, the staff faces as if the customer is bothering them, and if the shoe you bring is not good, you prefer to leave because you are almost afraid to ask the staff for another size. Too bad we would definitely leave a lot of money there.