OKAY elektrospotřebiče

Okay in the premises of the former Interspar in Dubina: Thank you very much and I praise not only the store staff, but also the store manager. They are always very helpful, they will advise and there was no problem with canceling the order, on the contrary, they go beyond their responsibilities and do their best for the customer. We will definitely be back here.

Never again, I have complained about 2 goods. I understand that electronics will go wrong, but that approach of employees, catastrophic. Arrogant, he doesn't find out anything over the phone and the complaint was settled for 30 days.

3 purchases were enough for me during the whole existence and the problem was always. I won't even comment on it, the sale of new yet incomplete goods, ... well, buy there only if you have no other choice and still be careful.

Very annoying staff (two ladies) who have stupid comments if you need to explain something + the store manager is still trying to push something to you (in my case, the TV guarantee) despite several announcements that I do not want anything like that.

Everything was fine when buying and choosing a kitchen, We got the appliances for a very nice price and the approach was professional However, by the time I started pulling the kitchen out of the boxes at home, the boxes were already quite damaged during loading, but I did not expect the kitchen to be in a state of splinters. Broken corners, the worktop looked like someone was drawing a picture on it Tutorials completely from other cabinets or not at all… Then the store manager's approach turned and he started acting like an arrogant big idiot, with me doing everything myself…. And that there's nothing you can do about it anyway. Because I took the furniture here myself (I definitely left over 50k to throw it at home or pull it on the ground…) Soon I am going to visit the lord again. But not in the mood as before. So I do not recommend

We ordered the goods through the e-shop, where the free return was declared. After a consultation on the line, I was told that I did not have a return in the order, but I could set it up at the branch. The manager of this store, Mr. Jakub, "tried" to help. He was unprofessional in solving the problem, as he was unable to change the delivery address to his own store a month before delivery, from which he would get the word of the young man from the line and arrange the transport with the revenue. He de facto promised us things that didn't happen and advised us to stop by 3 weeks. After three weeks, it turned out that he had done nothing to do what he had promised. Only his subordinate told him that the procedure by which he "tried" to help us is not absolutely possible. After half an hour of empty excuses about how it doesn't work and most importantly there is no time, as the delivery time is approaching, we left with a statement - Either an SMS comes and you have to take it over or cancel it, or I arranged it and you have it for free, with less surcharge, because I will adjust the price to your satisfaction, but you have to do it for the third time. Goodbye. I heard this similar statement less than a month ago. To sum it up. We waited for the product for 3 long months, we had to beg at the branch to arrive at all. And an incompetent branch manager whose customer care is directly stolen because it does not generate any profit for him, as well as an unprofessional approach to solving the problem. Not to mention his arrogant and arrogant behavior.