Patro.cz - tř. Tomáše Bati 269

We do not recommend B2B. We have a very bad experience with this company. Unlike CZC or Alza, as a company, they will not take the goods back to you in 14 days when you are dissatisfied, and this can happen when you choose a relative detail that you do not judge properly according to the photo. We ordered a bag for a Dicota laptop (for about 3000) and it even came with a defect (see photo, we noticed later) and Patro boasts business conditions, where they actually write that they do not return money for IR, but who would expect it (they do not have this in the paragraph of return of goods, but in the paragraph of others, so slightly left), when competitors such as Mironet, Czech Computer, Mall or Alza meet the needs of their customers? The floor is a really sad story. We will never order anything there again! It's a company of the nineties! They probably have a large number of complaints, so this is how they approach corporate customers. He solves similar situations in CZC as an example. This is the company of the future. Pavel Kloc And this was answered by Dear from patro.cz Hello, as you said yourself, everything is stated in the business conditions, which you confirm before completing the order. It is true that we do not allow withdrawal from the purchase contract if the entity has purchased an ID number. This is common practice. However, this does not mean that we automatically reject any such request. We always consider our options and if the solution is feasible, we will meet the needs of entrepreneurs. The number of complaints and withdrawals from purchase contracts is appropriate for the number of orders and all obligations are settled on time. Thanks for your feedback, we appreciate it. Lukáš Zasadil, Patro.cz Reaction AUTODIAGNOSTIKA KLOC, s.r.o .: If the company patro.cz were correct, as they look, they would behave as expected from them. I don't care about their pseudo-correctness in the public answer, because it's just slapping in the water. How they treated their customer is given. I regret that we have historically bought one very expensive laptop from them. When I compare return negotiations with competitors (who have no reason to drive away their customers and do not) such as Alza, Mall, CZC and Mironet, then The floor is well below the level of current customer-oriented marketing, especially when the conditions for returning goods for ID are hidden under the section Other, not under withdrawal from the purchase agreement. It's by law, but it's unethical. I do not recommend buying in this store and I will not recommend it to all our B2B partners. It's a beating. It's not about money, it's about principle. Pavel Kloc

A few weeks ago, I bought an Opel Zafira and was looking for rubber mats for that car. I found an offer from this company, which offered 3 rows of seats under the text of rubber mats, however, the picture showed carpets for the whole car, as the item was sold on sale, I said fine, I will give me a few hundred rubber mats for the winter. I ordered them, only one carpet came to me and it really came to the 3rd row, so I probably made a mistake, but nothing can be done, I sent the company information that I want to return the goods, I learned that it is not possible since I bought it as an ID number and that the lady from the customer department will contact me, no one answered during the holidays. So I take it as a closed matter. I'm just asking the company to take pictures of things it sells and not things that aren't on offer. Thanks

Some things can be obtained for a good price, but that's the end of it. Customer line until 14:00, which is a very impractical time for most people, but it doesn't really matter. You won't find out anything on the line, the operator claims things that are in conflict with the law, and the moment you find out that you asked the CTIA about your rights, the lady will refute what she said and tell me to write an e-mail that we'll sort it out.

The goods were unpacked even though it was not written anywhere. Then one does not know if it is a return or what it is. There was no problem with the purchase. Delivered to the branch within 3 working days. Rather, I am troubled by your website, which is a bit confusing on the phone and the web. It was not the first purchase nor the last.

"Stock" does not necessarily mean in stock on the spot, but rather "in stock at the supplier", even though "in stock at the supplier" has its own display. Either way, it's just as likely that they don't have it on site and you still have to wait for the supplier to deliver it (according to the description by the next day, but maybe later (ignore the sign immediately, it doesn't make much sense)) ... Eventually bought elsewhere, even cheaper, and hopefully everything will arrive in the morning. As the admin of several e-shops, I would slap for product labels, I wouldn't be very proud of a photo copied with a resolution of 300x300 px that says nothing. Just a shop without any added value, I bought here several times because they are directly in Zlín and most of the time I needed the goods quickly, but I have already been burned several times and it makes no sense for me to think about this shop at all ...