Pizza Kobeřice v Opavě

I'm usually happy, but after finding 2 black hairs in pizza today and 1 more in pasta ... I assure they really weren't mine. I will probably order elsewhere for a while ...

Choice of many different dishes, the ability to customize the ingredients, reward in the form of points for the order. Once in a while you can enjoy free food. Imports fast and free after Opava, food always comes warm. Prices for me just. I have already tried many delivery restaurants in Opava, and this is still my favorite.

I waited 45 minutes longer for pizza. The cream base somehow didn't work out today, I got the pizza soaked and it's flowing from it. It disappointed me and this is not the first time, lately the quality of pizza has been worse.

Burgers ... great, pizza ... not bad ... but to wait with every order of delay, I'm really dialed ... you want to eat before you go to work and the courier brings the pizza maybe three-quarters of an hour later ... if you want food on time ... the cougars really aren't

Horror lately. We have always been satisfied but now it's awful. Food in two and a half hours. They didn't pick up our phone and we didn't call until seven o'clock

I'm not a person who would normally list any bunches of restaurants and other businesses, but today I have to take this step as well, because without feedback from a previously very satisfied customer, nothing will change (maybe not even with her, but it's up to you themselves). As I write above, we have been ordering various products from you for quite some time, but lately your services have unfortunately been falling very sharply. The most common problems we have encountered lately are: 1) You are absolutely unable to adhere to the "estimated delivery time". I understand that this is only an estimate and cannot be delivered on time exactly, but arriving significantly in advance or significantly later is not really a good business card. An apology from the courier that "he rides alone today" is fine, but if you don't have enough couriers, you just can't take the same orders as delivering 2 or 3 or as many as you normally have. 2) Very often the pizza lacks some of the ingredients I selected. 3) Unfortunately, quite often there is a change of raw materials - for example pepper vs paprika. Again, I understand that anyone can overlook it, but it should not happen as often as it has been lately. 4) There is another thing related to point 1) - if there are fries in the order and the courier drives them with them for 2 hours, then he can probably imagine that the best feature of fries (ie crunchiness) is there. In short, as a customer, I cannot rely on you, either in terms of delivery time, or that I will receive what I have ordered, or that it will be in the required quality. Please take this as feedback that can help you improve the services you provide. We will take a break from you now and after a while we will see if something has changed for the better or not.