Posaďtese.cz - chairs - tables - furniture - Kounicova 514/64

Willingness, great choice, import to home ... what more could you want

I was choosing an office chair. Helpful and experienced owner. Reasonable prices.

We bought children chairs. Pleasant service and we are very satisfied. We can recommend

Fast delivery of goods, the saleswoman very willing and helped us a lot with choosing a suitable chair. I recommend...

Very nice and professional approach. They accomplished everything I made up. Definitely recommend !!!

Professional and very helpful approach to customers. If you have a sedentary job and are considering buying a quality office chair, I recommend that you contact this store, they will be happy and professional to advise you on your choice, and you also have the opportunity to try out the individual models in the store.

Perfect experience. Great chair for about the best price on the internet and with delivery literally a few hours from sending payment. Lord very willing. Thank you.

I will briefly describe my experience with this business. I came to the showroom. There was a sign on the door that they were on vacation. It will happen, I will come another time. I came to the showroom for the second time. Even though the end of the opening hours was far from approaching, the saleswoman was just leaving and locking - if I had arrived a minute later, I would not have found anyone there. Fortunately, I was worth the saleswoman to let me in and show me a couple of chairs, one of which she vehemently recommended (Calypso SP1). At home, I ordered this chair online and sent the payment (they only allow bank transfer, not a card). After about a week, when I did not receive any confirmation of payment, I wrote an email, and in response I learned that the chair would arrive in "2-4 days" and finally I received a confirmation of payment. They probably forgot about me, it will happen. Three days later, at 12 o'clock, the courier will bring a chair, without any information in advance. Fortunately, I was just at home, although I don't normally live at this time. I pointed out the fact to the store by email, and the gentleman from the store immediately called me to say that he didn't mind the tone I wrote him. I used the chair for a few days and found that it was not as comfortable as I had originally thought. It has no lumbar support and the lower edge of the frame cuts uncomfortably in the back. I decided to withdraw from the contract and return it within 14 days. So I wrote to the store that I was withdrawing from the contract, and I was told that even though there was still more than a week left in the 14-day period, I had to return the chair the next day, because then the store had two weeks off. And I have to arrange the transport myself. Because I don't own a car and nobody had time so quickly, I had to bring a chair to the store on wheels on concrete. (See attached photo.) Fortunately, it was only about three kilometers. In the evening I received an email from the owner that he had checked the chair and would return the money "within the legal deadline". After 14 days, at the end of the statutory period, I was reminded that I had not yet received the money. I received an arrogant answer that the refund period is 30 days. (No.) After sending the relevant excerpt from the Civil Code, I received an excuse that Mr. "was on vacation in Australia, where they do not have such good WiFi to send payments". (When asked why he didn't send the payment right after checking that the returned chair was in order, he replied that "he didn't want to deal with it before he left.") The money finally came to me 5 days after the deadline. In the meantime, I went around the other chair shops in Brno. In all of them, I learned that the "Calypso SP1" chair is generally very unpopular, and one salesman called it "non-euphemistically" completely. In the end, I chose the Milano chair from the Marouk store in Cejl. In the evening I ordered and paid for it over the internet, and it was delivered to me the next day. A little difference in approach ... EDIT to the answer below: Note that the owner in his version of events does not address at all the fact that he reduced my 14-day statutory return period by one week without compensation, or that he lied to me openly about the statutory refund periods. Instead, it focuses on "problems with me", such as not separating the two parts when returning the chair, or that I had a very low budget (the chair from Marouk, which I ended up with, is a thousand cheaper and significantly better). Better e-shops take the opportunity to try the goods as a service for 14 days, the worse ones take customers who want to return something as enemies. Especially with chairs that are quite subjective, you want this option - and with better shops, you have it. Of course, here you will find a lot of five-star reviews from people who bought the chair and were satisfied, however, the real face will be shown by companies only when problems arise.