Prague Sightseeing Tours s.r.o. - Náměstí Republiky 3
3.1/5
★
based on 8 reviews
PRAGUE SIGHTSEEING TOURS AND CZECH REPUBLIC TRAVEL - Pstours.cz
Prague Sightseeing Tours - Discover the beauties of Prague with us. You have over 15 interesting tours to choose from.
About Prague Sightseeing Tours s.r.o.
STARTING POINT
Republic Square 3, Prague 1 (Náměstí Republiky 3, PRAHA 1) from yellow kiosk of Prague Sightseeing Tours & Cityrama (opposite Municipal House).
PICK UP SERVICE
- is available for all tours except Tour 14 from reception or concierge of most 3, 4 and 5* hotels close to city centre
- is free of charge
- pick up time depends on traffic situation in Prague
- pick up time and pick up place must be respected
DROP OFF SERVICE (Tour 6 only)
- is free of charge for night programmes automatically to the place of starting – Republic Square
- to hotels extra payment 5 € per person
- MUST BE RESERVED IN ADVANCE, later request may not be accepted
WE GUARANTEE ALL EXCURSIONS IN ENGLISH.
TOUR 2 WE GUARANTEE IN 25 LANGUAGES.
ALL TOURS ARE USUALLY GUIDED MULTILINGUALLY.
Customers must follow the tour itinerary and instructions of the staff, guide and driver. We run a tour with a minimum of 3 participants.
WE ARE NOT RESPONSIBLE FOR ITEMS LEFT ON THE BUS.
CLIENTS MUST FOLLOW THE GUIDE AND GROUP.
THE DURATION OF THE TOUR IS ONLY APPROXIMATE, ACTUAL TIME DEPENDS ON TRAFFIC SITUATION IN THE CITY CENTRE.
Please, don't forget to take your passpo rt with you.
THE PROGRAM IS SUBJECT TO CHANGE.
Contact Prague Sightseeing Tours s.r.o.
| Address : | Náměstí Republiky 3, 110 00 Nové Město, Czechia |
| Phone : | 📞 + |
| Postal code : | 110 |
| Website : | http://www.pstours.cz/ |
| Categories : | |
| City : | Nové Město |
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Maureen Hhk on Google
★ ★ ★ ★ ★ We had a one day tour to Cesky Krumlov with them . The air con in the mini bus wasn't working. It should be the responsibility of the company to ensure that the bus is in good working condition before take off especially in the summer with the temperature of 27degrees Celsius. We are baked in the mini bus for 3hours
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Mark Rude on Google
★ ★ ★ ★ ★ We took 2 different tours. One was to the Terezin concentration camp. I would definitely recommend it for a 3-4 hour time frame. We also took the Prague Castle tour. If I had to do it over, I would probably do this tour without a guide and use the audio guide. One thing that I will note about both tours... they schedule groups with 2-4 spoken languages and multi-lingual tour guides. The problem is that it takes so long to translate 4 different times, you feel like you're missing a lot. Our Terezin guide, Tatiana, was excellent even with this challenge.
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Brittany Hawke on Google
★ ★ ★ ★ ★ Never had a worse customer service experience. We were meant to be picked up at our hotel for our tour, however they did not turn up. I called the company to see where they were, and there was an error on their end and no one was coming to get us. The lady then told me we had missed the tour and there was nothing they could do. Mind you we were meant to be picked up at 11:00am, and I called at 11:08am, so I'm baffled as to how we missed the tour. The lady was extremely rude, unapologetic and even hung up on me. I called back requesting to speak to a manager, and the same lady told me I didn't need to speak to a manager because we had already missed the tour. Again, I requested to speak to a manager, but coincidentally they were not in the office, I then requested for an email to be sent for the manager to call me when they are in to discuss the situation, and have not heard back since. I am really disappointed with the service and the arrogance/attitude of their service staff. Please re train and work with your staff members on better service delivery so other people can have a more pleasant experience in the future.
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Bec W on Google
★ ★ ★ ★ ★ No hotel pickup despite being specified in our itinerary, we purchased this tour as it was advertised as a walking tour but we started with a 45 minute bus ride around old town and new town with an outdated audio guide with no instruction given and poor sound quality. The only parts of the Palace we saw were the parts that are free to see anyway and whilst we only had 7 people on our tour....2 French speaking and 5 English speaking, the guide spoke 80% of the time in French meaning we felt that we were only getting very perfunctory English descriptions of what we were seeing. It was a 6.5 hour tour with only maybe 1.5 hours of walking. It also finished approx 1 hour early. We were very disappointed with the tour and would not recommend it.
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Brandy Baker on Google
★ ★ ★ ★ ★ We did the Grand City tour. Fastest tour ever! The first hour was in a small bus/van. They sped throughout the city telling us bits and pieces of the city’s history...all while saying, “ You can pay to go on the tour to see that/this with us later.” We then got off the bus and walked for two hours from the Prague Castle to Old Town Square. This trek is free to do on your own so we basically paid for the guide to point a few things out to us. We ended up leaving the tour and venturing out on our own...which was way better.
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Devin Hall on Google
★ ★ ★ ★ ★ We did the tour from Prague to Kutna Hora. Kutna Hora is an absolutely beautiful city.... Just wish we had more time to "stop and smell the roses". There was zero time to just enjoy where we were at. It was one stop after another. Traveler tip don't sit on the back of the bus. It hurts and you will be thrown around like no other. Just give people an hour longer in Kunta Hora and I guarantee ratings will go up.
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Jason B on Google
★ ★ ★ ★ ★ Schedule this tour “T15” with our hotel as the pickup location.
They arrived 25 minutes late and went into the hotel next door to look
for us. They rushed us aboard and never apologized for being late.
Once we boarded the guide was knowledgeable however once we reached our destination we were passed onto another guide that was very hard to understand.
The entire tour was rushed and we walked right past photo opportunities, statues and plaques without a chance for a photo or even an explanations from the guide.
They said on the tour there would be time for a snack or lunch but there was not.
Like I said very rushed.
We arrived back in Prague and were pressured to get off the bus in “old town” not at the hotel like we paid for.
Although we got a 25 minute late start they did not extend to tour 25 minutes
Only a 3 out of 5.
This company might be OK for in Prague tours but for out of town tours, look elsewhere.
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Andrew Watson on Google
★ ★ ★ ★ ★ We checked in 20 minutes early for our dinner cruise. We were told to walk down to the river and then go to pier 3. Little did we know this was about 2 miles away even though the tour description and the voucher we received from our travel agency both read that we would be transported by bus/coach to the boat. We got to the boat in time, but the transportation that is stated to be provided was not. If we happened to have been not in as great of shape than we are, I’m not sure we would have made it in time. When we arrived at the boat, 3 boat personnel looked at the receipt we had been given by Prague Sightseeing Tours and questioned it. It was not a great experience getting to or on the cruise.
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