PROXIMA STORE.cz - Luxusní postele, zahradní nábytek, gauče, jídelní židle, dětský nábytek

I have never experienced better behavior. Other companies should learn from this.

I recommend to everyone ✌️ The bedroom is luxurious quality and communication transport perfect ? Good luck and thank you ?

Thank you for the beautiful dining chairs that correspond exactly to the photo on the e-shop. Great satisfaction even with the carrier - very nice and helpful. Thank you

The bed is high quality and looks beautiful, just like on the web pages. I can only recommend. ???

Very fast and trouble-free delivery, information before delivery, This is how I imagine shopping - fast processing. Your driver called us, the time when the shipment will be delivered to our designated address. I met with pleasant behavior and willingness, which is very rare nowadays. THANK YOU RECOMMEND

Excellent communication, observed delivery date and time, very helpful driver. We ordered Premium II white chairs that met our expectations. They look exactly like the picture.

Very fast and trouble-free delivery, excellent communication, information before delivery. The driver informed in advance about the time when the shipment will be delivered to the specified address. I ordered a BARI bed - dark gray - 140 and a LOFT 3 pendant ceiling light - black. Both products met my expectations and look exactly like the picture. Maybe just the bed could be more reinforced and have a firmer bottom. Thank you and purchase I RECOMMEND.

I have had a bed from the Proxima Store for a long time, as I am one of the big fans of this style. What is a complete disappointment to me was what followed the order. The bed was delivered to us with the wrong size of the grate, which can definitely happen and as a customer I understand. But what I did not understand was the solution to the situation. The next day I tried to call customer care several times, where no one even called back, no one responded to my message on whatsapp, and except for the e-mail sent and several phone attempts, we found out that it was really diametrically different in size. We were told that the correct size of the grate is not in stock and that it will be requested from the supplier and that we will be notified of the new delivery date of the correct grate, but that it will definitely be the same week. Since, of course, we had to dismantle the old bed and it came out of the house, so we slept on the floor. Which, of course, wouldn't matter, but a rather uncomfortable situation for a woman in a blessed state. No one answered for three days, although very lax customer care originally promised us delivery the same week, which then turned out to be nonsense. Only on this day were we asked about the size of the grate and to document the measured dimensions. When I shorten the description of the whole anabase, the delivery did not occur until the following week, and although we were promised compensation for this situation, after the delivery of the correct grate, there was silence on the footpath. After several phone calls, they told us that no one had promised us any compensation and that this was not possible. Later that day, we were offered compensation of CZK 800, which I will not comment on. Despite the fact that we are unfortunately not satisfied with the quality of the bed - the grate rumbles a lot when getting out of bed, and even one board has fallen out. A really big mistake for me and I would be ashamed to leave my customers so dissatisfied, although I understand that a mistake can happen, but then it's just an approach. And I don't understand it all the more given so many positive reviews.