Restaurace U Kropáčků - Rožnov

We wanted to go to lunch. They were unable to offer us anything.

The celebration ordered a month in advance was a total collapse. None of what we agreed on was ready. The staff was uninformed and had other worries than serving a few people at the table. The cappuccino from the daily menu was not available, with the words that they do not make it. Food quality poor average. It's far from what it used to be.

We arrived an hour before the closing time, which is on the web and on a sign by the main road, and no one was anywhere. Closed, locked. Is it really a problem nowadays to write on the web that closes sooner?

Great lunch kitchen. Always a very tasty lunch at very reasonable prices. The only and big minus I give for the poor service, I probably didn't see any worse. An arrogant emperor who obviously bothers every customer, he writes a file about people, he tries to tell us that payment by card is not possible, because the terminal is broken (something that can be repaired or resolved in one day and it does not take several months), or that the soup in The menu is only for one dish, although as an existing customer we know that it is for each dish and it is written in the menu. Don't be a waiter, we would definitely go to lunch more often.

At a friend's wedding, the arrogant, messy waiter (the owners' son) publicly declared that he was burnt out and that he was not bored. Wedding there never !!! be my wedding so I'll kick him in ... about 3 weeks ago

Unfortunately I can not recommend. The arranged grandmother's celebration of the 80th birthday was a complete fiasco. We came to the untidy pub after the wedding party from the previous day. The staff did not expect us at all with the words that they are classically closed on Saturdays (everything booked by phone). Angry staff said from the kitchen that he would not cook. In the end, they tried to save the situation, the menu of 3 dishes (steak, 2 servings of sirloin from the wedding reception, the remaining soup and some slice of neck with some unidentifiable sauce). The staff was completely cut off from the wedding, apart from the water we brought, we had to talk about beer. Basically, we could almost serve ourselves. In short, a total provar restaurant, which makes itself a higher price range with perfect services, but this was a complete unprofessionalism !!! Everyone was leaving, somehow disappointed, and even now I don't even know what to add. Not having a small child with you, where you are dealing with where he would like, we would immediately turn around and go somewhere else. Restaurant u Kropáčků never again and if you ever decide to celebrate something here, I wish you a lot of luck, so that they can count on you at all and everything will work for you. I DO NOT RECOMMEND !!! Response to the owner's response: So otherwise, the staff was busy cleaning the wedding from the previous day. Even as we entered the complex, my husband heard the annoyed staff, of course, at that time they did not know that we were there. Grandma went to talk to the staff and came scalded that she had been told that they weren't normally there on Saturdays, just for events, and she said she liked everything and was confused. Yes, no one said they wouldn't cook for us, but when you hear a totally poisoned man from the kitchen out in the yard repeating twice that he won't cook anything, that he has enough work to do, everyone will get a picture of it all now. Nobody was expecting ours and that's why it looked like that. Or else, if you were waiting for us, will it seem normal for you to offer food from the previous day + a maximum of steak? If you told your grandmother directly that the menu would be limited to 3 meals and from what I wrote, 2 servings of sirloin from the wedding, a residual soup from the wedding, a kind of unidentifiable neck and a maximum of steak, she would certainly look for another restaurant. The staff worked so that after about 10 minutes, they threw 2 jugs of water and glasses on the table without asking what we had to drink and left. When my father-in-law started pointing out that probably no one is drinking beer for him today, I had to tell the staff myself if they would be drinking beer for us. How do you think a professional restaurant behaves at a top level? Let everyone take a picture of it themselves, you have quite a lot of negative reviews. The whole family is disgusted, and as for your grandmother, do you think that such an old man will scold you there? No, I'd rather thank you that in the end it turned out quite well and is grateful. Other family members have a completely different view of this. Instead of pointing out all those who have given you negative reviews that they are lying, you should lower your heads and focus on making people happy with you. And by the way, this is not the first time I have heard criticism of you. I just personally became convinced that I would definitely never recommend you to anyone and it is true that we will remember the celebration of the grandmother's 80th birthday for a long time to come - unfortunately in a negative sense !!!

I really do not recommend for weddings! The waiter was extremely arrogant and unpleasant, in steamy weather he refused to give still water to an annual child (I asked for ordinary tap water, no lemon) he threw drinks and plates to guests rather than served them, his unpleasant expression spoke for itself, we did not notice a single hint of a smile. At a wedding, people want to have fun and alcohol flows. The waiter pushed at the exhilarated guests, and one of the girls fell to the ground. The food was good, the environment would be pleasant, but such an approach spoils nice memories not only of the newlyweds. Fortunately, there was a very helpful and kind lady, which we give the maximum number of stars. She was nice from start to finish, she obviously loved to do her job, unlike the waiter.

Great service. Excellent food. Especially home-made, which you can't eat in any restaurant. For great prices. The best lunches in České Budějovice.