Saunový svět Tropicana Hradec Králově

The lady at the reception did not give us any information. The first view we had was a couple in a whirlpool and a cabinet where the door did not break in two hours of our stay ... The environment was very dark so it was difficult to orientate in the space from the beginning. The other visitors were very noisy and the staff did not take care to provide an environment for relaxation.

A pleasant place for sauna lovers. Several types of dry and steam saunas, two whirlpools. Clean everywhere. I only have reservations about a very slippery floor, even in suitable shoes it's almost life.

I can highly recommend, immediately upon arrival a pleasant atmosphere and friendly staff, the saunas are well distributed according to the temperature so I could choose suitable for me. The darkness in the whole part of the saunas makes a nice atmosphere. The restaurant is perfectly designed just order via tablet and the food is quite quickly ready and tasty so for me a great place to relax.

I would start with the fact that we have already gone through a lot of wellness and here we are unfortunately a little disappointed. The lady at the reception didn't give us almost any info, just if we want a towel. We were here for the first time so we started asking how it works here, where to go, etc .. Unfortunately, when entering the wellness, it did not smell at all, in the whole wellness we did not see a single aroma lamp and the only candles we saw were the cemetery. I do not understand why there are cemetery candlesticks and red cemetery candles in a quiet environment for relaxation. It didn't make a good impression at all. In some showers there is a very short interval of water, the showers are unpleasant. The wellness area was cold and the hot tubs were also colder. Unfortunately, it didn't smell like in saunas either, I think aromatherapy belongs to wellness and it wasn't here at all. In the saunas we lacked a bucket for watering the stove for greater humidity, for example with some fragrant essence. I still have to point out the very slippery floor in the whole wellness, the worst was at the cooling pool, the floor is dangerous. Unfortunately, there was no water on the Knaipp sidewalk, no sign was out of order. There was no mat in many saunas, it can be up to 110 degrees in a Swedish sauna and the floor without a mat burns quite well. There is no relaxing music in the wellness area and in the restaurant, it's a pity. A lot of things come to mind here, but I believe that if the owners address the shortcomings, it can become a nice wellness. What I can praise is the variety of saunas. I don't mean it badly, but I think even a bad review can be helpful. Have a nice day Edit: I reply to the owner's comment I absolutely don't understand where you got me from the competition, I don't own wellness. I was with you to rest. This is useless. We fulfilled your order, we had slippers. I really don't need to compare Jezerka to what you have. These are two completely different worlds, and especially I repeat that I was with you as a guest, not as a competitor. If someone asked us when we left, how we liked it, let's tell you everything on the spot. This doesn't make sense, it's a pity if you didn't take it as an attack, you could elevate your wellness to other qualities and learn from the shortcomings

After visiting the Sauna World in HK, I was disappointed and had mixed feelings. Environment very nice to look at. but: - we were in the sauna world after opening at 10 am, the saunas were not heated to the appropriate temperature and despite the warning of this fact, we waited more than an hour before they had the right temperature. -It was not possible to pour water on the stones, the staff reportedly did the service themselves. Unfortunately, in 2 hours no one showed up in the saunas. - the steam inhalation sauna did not work - The steam peeling sauna did not work - The icefall didn't work After the end of the sauna and re-notification of all problems of the staff not a single apology or an offer of a discount on the entrance fee.

Yesterday my wife and I visited this facility because we wanted to try other than we normally visit and unfortunately we left very disappointed. We were quite stopped by the entrance, when the lady in front of the reception area made their own rest area, sandwiches and coffee on the table, and they probably poured peeling salt on it. The only thing the lady at the reception was interested in was whether we wanted towels or a bath towel. The rented sheet is quite narrow, so ladies in particular may have a problem with its size and I would definitely recommend taking your own. The cloakroom is relatively small, the only place to store things or sit down is in the changing room. Much of the lockers were covered with yellow paper, which marked the lockers out of service. Of the many saunas, in my opinion, is the only well-designed Finnish sauna, it is spacious enough and pleasantly lit. The other saunas are about two people in size. Relaxing music is not heard in virtually any sauna. In addition, most saunas are so brightly lit that you feel like you're in a shop window. On the contrary, the space outside the sauna is relatively dark, which in combination with the extremely slippery floor does not seem completely safe to me. Some showers in the sauna area have extremely short intervals, while others do not have regulation. The showers are also quite unhappily oriented, mostly directly to the entrance to the sauna, or vice versa to rest rooms. Most of the time we did not notice any sign of any smell, either inside or outside the sauna area. At the end of our visit, the lady came to the sauna to add aroma (she poured a considerable amount of liquid on the hot stones). In the area of ​​the sauna about 2x2 meters, it suddenly became unbreathable and we had to leave it with a cough. From the whole visit, I feel that they focused on quantity instead of quality. I can't evaluate the restaurant and whirlpools, we didn't visit them.