ŠIMBERA s.r.o.
3/5
★
based on 2 reviews
Contact ŠIMBERA s.r.o.
Address : | Klapkova 1874/83 vchod z ulice, Horňátecká, Kobylisy, 182 00 Praha 8, Czechia |
Phone : | 📞 + |
Website : | http://www.simbera.cz/ |
Categories : | |
City : | Praha |
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Dana Slukova on Google
★ ★ ★ ★ ★ |
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Peter Mráz on Google
★ ★ ★ ★ ★ Objednali sme si skryté zárubne a dvere Filomuro od Šimbery. Dodacia doba bola strašne dlhá 18Týždňov, ale povedali sme si, že počkáme na pekné dvere. Nakoniec dodacia doba sa predĺžila ešte o pol roka. Maju veľa roboty. Žiadna správa, že dodacia doba bude predĺžená, peniaze už mali, tak žiaden zhon, zákazník počká.No keď dvere prišli, tak to bola hrôza. 1. Nefungovali zámky - nové špeciálne magnetické, ale nefunkčné. 2. Dvere boli malé. To znamená, že medzera medzi dverami a zárubňou, keďže je priznaná je minimálna. Na výstavách to boli cca 2mm, podľa oficiálnej dokumentácie sú to max.3mm. Mi sme mali 6mm na každej strane a 15 mm zo spodu. Efekt pekných dverí sa zmenil za niečo nie hnusne, ale až esteticky nefunkčné. Tak sme to reklamovali. Komunikácia 0 bodov. Najprv bol problém sa dovolať, potom začali sľubi a sľubi, že príde technik to opraviť, pozrieť a tak ďalej. Nič sa nestalo. opäť telefonáty maily, nič. Maximálne neseriózna firma, ktorá keď spacká robotu, tak to chce ututlať. Nakoniec sme museli pristúpiť k odstúpenie od zmluvy, samozrejme, že neúspešne. Ak majú zálohu čo bolo cca 98%, tak tých pár eur ich už netrápi. Po agresívnej komunikácii nakoniec poslali nové zámky, tentoraz už funkčné. Tým pádom bola chyba jasne na ich strane, potvrdili, že v zámkoch použili nesprávne magnety. Zámok už fungoval, ale veľkosť dverí za viac ako 2500€ už nechali tak, strčili hlavu do piesku. Typický československý podnikateľ.
Ak niekto chce som ochotný poskytnúť fotky, všetku dokumentáciu a komunikáciu. Určite neodporúčam, už len za ten prístup by sa mali hanbiť.
We ordered the hidden frames and doors of Filomuro from Shimbery. The delivery time was awfully long 18 weeks, but we said we would wait for a nice door. Finally, the delivery time was extended by another half a year. I have a lot of robots. No message that the delivery time will be extended, the money already had, so no downfall, the customer waits. When the door came, it was horrible. 1. Locks did not work - new special magnetic but non-functional. 2. Doors were small. This means that the gap between the door and the door frame, as the admission is minimal. The exhibitions were about 2mm, according to the official documentation they are max.3mm. We had 6mm on each side and 15mm from the bottom. The effect of the nice door has changed for something not stupid, but aesthetically inactive. So we claimed it. Communication 0 points. First, the problem was to call, then they began promises and promises that the technician would come to fix it, look it and so on. Nothing happened. again phone calls, nothing. The most unsympathetic company that, when it cracks the robot, wants to make it big. Finally, we had to proceed with the withdrawal, of course, that it was unsuccessful. If they have a deposit of about 98%, those few euros do not worry about them. After aggressive communication, they finally sent new locks, this time functional. This was a mistake on their part, confirming that they used incorrect magnets in the locks. The lock was already working, but the size of the doors for more than 2500 € had already been left so they put their heads in the sand. Typical Czechoslovak entrepreneur.
If anyone wants to give me photos, all documentation and communication. I certainly do not recommend, just for that approach should be disgraceful.
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