Sklenář Praha 6 - Tomáš Vávra

We ordered the replacement of railings in the apartment. Mr. Vávra came to see the situation on December 2, 2019, collected a deposit of CZK 9,000 with the fact that today people steal terribly and that he therefore demands a deposit "on his hand". Implementation is said to be the second week. He then paused for several weeks. Then he suddenly said that he had been hospitalized with appendicitis and that he would be in mid-January. He didn't answer. After urgent complaints he said that he has angina and needs another few days. After two weeks, he spoke that he would arrive, but did not arrive on the set date. Now I pass on the lawyers. Update from mid-February: Mr. Vávra apologized and returned the deposit.

With Mr. Vavra I hastily negotiated repair glass door. He was very helpful and offered me the possibility of repairing the weekend, because I did not have time otherwise. When Mr. Vavra arrived, the repair was carried out very quickly and professionally, and I would like to thank for their helpful and friendly attitude. Definitely I recommend :)

Kind, helpful, helpful Mr. Glazier. For me, too much action with an appointment, but eventually everything went to our satisfaction. Installing a mirror on Sunday.

Great glazing, excellent cooperation, fast processing, professional behavior. Definitely recommend !!!

We were very satisfied with the tailor-made mirror order - Mr. Vávra came soon after the sent request and the mirror was ready within a few days. The installation was over the weekend, which we very much appreciated. Moreover, it was necessary to change the size of the mirror (wrong input), and still the mirror was glued on the same day. I can only recommend professionalism and speed! We will certainly use this glazier for future needs as well.

good glazier better I could not choose

March 2020 update - After posting a review on the Craftsman site and here in Google reviews, Mr. Vávra spoke the next day and apologized for the previous situation for personal reasons that he was unable to work for a long time. He offered me a refund of the deposit or the completion of the glass with a 50% discount (ie no surcharge). We agreed to deliver glass. Although the agreed deadline was not respected again (3 weeks delay due to the subcontractor's side), however, I finally received the glass today with personal delivery and apology from Mr. Vávra. I will not address or question whether and what really happened. If I expressed dissatisfaction in the initial review, I would now like to adjust the evaluation, as Mr Vávra eventually faced the problem, gave a decent apology and added glass. I think that if something goes wrong, this should look like the subsequent state correction. So if I take the order as a whole, I correct the original rating from 1 star to 3. Original Review: I am not a fan of hasty conclusions a priori negative reviews due to every petty thing. However, Mr Vávra's actions have gone so far that, unfortunately, I cannot do otherwise. In June 2019, with Mr. Vávra, through the server Handicrafts, I agreed on an order - production of glass for a coffee table imprinting this glass. Mr. Vávra and I met and agreed. The price was set by Mr. Vávra at 4000 CZK, on ​​18 July 2019 I sent him a deposit of 2000 CZK. Subsequently, the job was suspended because printing could not be performed due to poor image quality (low required resolution). I and Mr. Vávra were looking for a solution, but I finally found a graphic designer who promised me to adjust the picture to the required quality, but did not have enough time at that time. Mr. Vávra has therefore offered to return my deposit if I want to before I have the picture. Given that the contract was to continue and I trusted Mr Vávra, I did not want to send the deposit back as I would have to pay it anyway in the future. Which was a mistake. Graphic artist added the picture to me 2.10. In the meantime, I have repeatedly informed Mr. Vávra that I am still waiting for the modified picture and that I am still counting on the order as soon as I have it. As soon as I received it, I immediately sent it to Mr. Vávra and he confirmed that it was of sufficient quality and that the order should be completed within a week. I did not receive any further information until mid-October. Then I called Mr. Vávra and he postponed the deadline by another 14 days. Since then, Mr. Vávra has not heard from me, does not take my phones, I have unsuccessfully contacted him by SMS and e-mail, all without reply. I also asked the workers of the server Craftsmen, but even Mr. Vávra does not answer. Mr. Vávra did not return the deposit, he did not supply the glass and it is not possible to contact them. It is now more than 4 months since Mr. Vávra received the print material in the necessary quality and promised to deliver the order within a week. I don't know how to proceed to get my money back or a job done. Therefore, I advise everyone not to entrust Mr. Vávra with their contracts and, if they do so, in no case give him any advances until they get the result of the demanded order.

Mr. Vávra 1.7.9019 glued glass, 2 out of 3 holes on the drawers missed and the promised repair did not come and stopped picking up phones and responding to SMS. I will have to remove the silicone around the glass and have it remodeled because it is stretched poorly. I'm going to have to negotiate more people to repair and pay more money. Unfortunately, I am not satisfied and would not recommend it with a clear conscience.