Slezak - RAV CZ Ltd.

2.9/5 based on 8 reviews

Contact Slezak - RAV CZ Ltd.

Address :

Příčná 1217, Hodolany, 779 00 Olomouc, Czechia

Phone : 📞 +87
Website : http://www.slezak-rav.cz/
Categories :
City : Olomouc

Příčná 1217, Hodolany, 779 00 Olomouc, Czechia
j
josef král on Google

Měli jsme problém se zbožím, které jsme zakoupili. Paní na reklamacích nám velmi pomohla při reklamování a přes veškeré komplikace s pandemií, svátky atd. jsme se dočkali kompletní reklamace. Spousta firem by se mohla učit ochotnosti k lidem jako paní tady.
We had a problem with the goods we bought. The lady in the complaints helped us a lot in the complaint and despite all the complications with the pandemic, holidays, etc., we received a complete complaint. A lot of companies could learn to be willing to people like the lady here.
L
Lea Vlnková on Google

Behom pól roka ;) už sa to bojim aj čistiť
Within half a year;) I'm already afraid to clean it
D
David “In Nomine Noctis” Sterbak on Google

Do noveho RD sme vybavili kupelnu bateriami od tejto firmy a do teraz obrovska spokojnost. Krasne prevedenie, design co nam sedi, 10 rokov zaruka a bez poruch! Odporucam vrelo
In the new family house we equipped the bathroom with batteries from this company and to now great satisfaction. Beautiful design, what suits us, 10 years warranty and no faults! I recommend warmly
S
Stanislav Bazalka on Google

Zakoupil jsem sprchovou baterii ,,Sázava" velmi špatný výrobek,nešla namontovat,jelikož neměla ve šroubení závity,reklamace v Obi děs,nikdy si od tohoto výrobce nic nekoupím.
I bought a shower mixer "Sázava" a very bad product, it could not be installed because it did not have threads in the fittings, complaints in Obi horror, I will never buy anything from this manufacturer.
S
Sona Uhrova on Google

Baterie nedoporučuji, z mého pohledu jsou velmi nekvalitní, patrně se nejedná o první jakostní třídu. Postrádají základní prvky pro bezpečný provoz. Opakovaně z nich nekontrolovatelně uniká voda, chybí ochranné prvky pro zanášení sanitrem, barevnost a materiál je také k diskuzi - baterie jsou na první pohled seskládány z různého druhu kovu a liší se v základní barevnosti a funkčních vlastnostech. Záruka na povrchovou úpravu neplatí. S výrobcem je velmi složitá komunikace, nedodržuje základní lhůty pro vyřizování reklamací a neustále papouškuje otřepané fráze a popírá stav závad, přesto, že má k dispozici kompletní video a fotodokumentaci. Obchod nedoporučuji z důvodu velmi nízké kvality zboží i nevhodné komunikace výrobce a nulovém respektu ke spotřebitelskému zákonu.
I do not recommend batteries, from my point of view they are very poor quality, they are probably not the first quality class. They lack the basic elements for safe operation. Water repeatedly leaks uncontrollably from them, there are no protective elements for clogging with sanitary, the color and the material are also discussable - the batteries are at first glance composed of different types of metal and differ in basic color and functional properties. The surface treatment guarantee does not apply. It is very difficult to communicate with the manufacturer, does not meet the basic deadlines for handling complaints and constantly parrots dull phrases and denies the state of defects, despite the fact that it has complete video and photo documentation. I do not recommend the store due to the very low quality of the goods and inappropriate communication of the manufacturer and zero respect for consumer law.
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Lukáš Fanta on Google

Podomitkove baterie není možné instalovat dle norem, návod nedava sám o sobě smysl, stabilní instalace je téměř nemožná. Největší šílenost co se mi dostal do ruk je produkt L547SM, to opravdu vymyslel někdo, kdo se nad instalaci vůbec nepozastavil....
Concealed faucets cannot be installed according to standards, the manual does not make sense on its own, stable installation is almost impossible. The biggest craze I got in my hands is the L547SM product, it was really invented by someone who didn't stop at all about the installation ....
A
Albert Rafaj on Google

Priemerna kvalita baterii adekvatna cene. Baterie som si vybral aj koli dobrej dostupnosti nahradnych dielov. Po par rokoch baterie kvapkaju, tak som objednal originalne nahradne vrsky Rav Slezak. Vrsky nepasuju, neda sa nasadit paka baterie. Kontaktoval som firmu s tymto problemom a prisla mi odpoved z technickeho oddelenia, citujem: “ Dobrý den, výrobce vršků změnil rozměr hřídelky.”. Dakujem velmi pekne za takuto odpoved, naozaj mi pomohla. Predavate nahradne diely, ktore sa nedaju pouzit. Gratulujem k nepravdivemu sloganu, ktory mate na webe: “O meno firmy sa staráme tak, aby naši zákazníci boli vždy maximálne spokojní.”
Average battery quality at a reasonable price. I also chose batteries due to the good availability of spare parts. After a few years, the batteries are dripping, so I ordered the original Rav Slezak spare parts. The layers do not fit, the battery pack cannot be attached. I contacted the company with this problem and I received a response from the technical department, I quote: "Hello, the top manufacturer has changed the size of the shaft. ”. Thank you very much for such an answer, she really helped me. You are selling spare parts that cannot be used. Congratulations on the false slogan you have on the web: "We take care of the company's name so that our customers are always as satisfied as possible."
J
Josef Malý on Google

Baterie nic moc kvalita hned po montáži tekla okolo nalisovaneho futra pres cervik proste klasicky cesky vyrobek dodelej doma. Jelikoz nemam cas se zabyvat reklamacema tak jsem si to opravil. Slo o chybu vyroby kolem nalisovaneho futra na otocnem krku to teklo ne na o krouzcich ale primo v lisovanem spoji a vytikalo to zavitem zajistovacim cervikem takze teflonova paska na cervik a ok. Mozna jen špatný kus ale nevim podle zdejsich recenci. Jednu jineho typu jsem kupoval pred dvema roky a ta je v pohode.
The battery, not much quality, immediately after assembly, flowed around the pressed fur through the cervix, just a classic Czech product finished at home. Since I don't have time to deal with complaints, I fixed it. It was a manufacturing error around the pressed fur on the swivel neck, it flowed not on the rings but directly in the pressed joint, and it stood out with a threaded locking worm, so a Teflon tape on the worm and mesh. Maybe just the wrong piece, but I don't know from their local reviews. I bought one other type two years ago and it's fine.

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