Sports Direct

The saleswoman marked one item twice, after being notified of a mistake she behaved arrogantly, without any excuse - this is not the first time in this store, I definitely do not recommend.

Although they have a large selection of shoes to choose from, the time before they can get some staff or employees asking for size ... terrible. The lady behind the cash register has a non-stop poisoned face and is arrogant.

After an interview about a job application, she approached a young tattooed young man at the box office, and he didn't bother to greet me. The other "worker" who didn't take my eyes off me while waiting for the manager looked more like a sharp bachelor who gave me a feeling of certainty that no one in this business would really hurt me. Then I was promised that they would contact me if she was accepted or not, and no response. And because of the unfriendly relationship with one "employee" at SportDirect, I think the choice of not hiring a manager or his position was also affected. So if you are considering applying for a brigade there, I definitely do not recommend it

The price stated on the goods did not correspond to the price on the receipt, selected at first glance identical T-shirts which differ only in color and stripe, the same price, the same tender right next to each other. Sign 399, - 2 = 599, -. on the receipt each individually for 399, -. Pants 449, -, 2 = 599, - on the receipt 699, - CZK. After raising a question, Miss Seller called Miss Manager (without a single word towards me, the arrival of mng also without any contact with me as a customer). She moved to the next cash register and started working with the cash register, returning the price difference for her trousers and returning all the money for her T-shirts. On the warning that I want the goods for the price indicated on the tag, I was told that they are different articles and that it is not possible to apply a discount of 2 pieces for a lower price. I asked why, the answer was "they have a different strip". During this whole procedure, not a single word of apology or an attempt to solve the situation (exchange goods, etc.) or at least explain it was heard. I believe that the behavior of the young manager does not meet the company's standards, but according to other reviews, such behavior of the staff in this establishment is quite common. A big disappointment for me.

Unfortunately, I add to the week-old review of Mr. Martin Pavel - everyone can be wrong, but if they can't apologize, they have nothing to do at work, where they communicate with customers. The situation today a few minutes after half past eight in the evening - I buy goods, at the box office I ask the staff (young man) for help in choosing a soul for the bike. He calls a colleague on the radio, because there are other customers behind me. In the meantime, he will mark my goods for almost CZK 1,800, I will pay by card on my mobile phone, I will receive a confirmation of the transaction. The long-haired young brunette, who has to help me choose my soul for the bike when she arrives in front of all our customers, starts to blame the young man that he has nothing to do with this cash register, he argues that another colleague put him next to her. She starts to discuss it with him, after which I say that maybe she doesn't have to deal with it here in front of us, and the young lady replies rather grumpily that she has to. He will then inform me that the payment for almost CZK 1,800 has not taken place. I don't give up and I say that I received a confirmation from the bank about the transaction, and then he lets me look in mobile banking before he finds out that the problem is on their side, because they ran out of paper tape at the payment terminal to confirm my transaction. Instead of apologizing, she takes a walkie-talkie and tells someone to record the card payment without paying attention to me. Then he says "payment has been made", puts the receipt in the box and done. I will remind myself that I wanted to help with the selection of the soul for the bike, and the young lady of her current behavior arrives by showing me somewhere in the shop area that the cycle assortment is hanging there. I couldn't stand it anymore and told her that an apology for the wrongly requested second payment from her would be in place and help with the choice of the soul would obviously not come and I left. So, dear management of Sports Direct, check your staff if you want to have satisfied customers. I don't belong to them after tonight ...