Super zoo - Brno Futurum - Vídeňská 132/100

Beautiful big store. You really only get here by car, but we don't mind at all. Shop really big, everyone will find what they need. Their member club is great, you can shop with it at big discounts, because some of the original prices are really exorbitant.

Yesterday I was in the salon cutting my dog. The lady was very helpful and helpful. The result was great and at a good price. We will definitely visit the salon regularly. I recommend

A large store where you can buy a lot of supplies for animals from food, clothes, litter and more. I appreciate the really great selection. They also have parrots, small fish, small rodents and others. Saleswoman willing.

Beautiful large store with helpful smiling saleswomen. Large selection of aquarium fish and plants. In addition to rodents, there are also reptiles and lizards and several species of parrots in the store. I have already tried several scratchers and other equipment for cats, a number of leashes, collars, treats, toys… in the store will recommend goods exactly tailored to you and your pet.

I can only recommend. The saleswomen are nice and knowledgeable, happy and good. Shop beautiful and tidy. There is also good care for animals. If you have a way around, be sure to stop.

The store is beautiful and spacious. But the staff can't advise and it's annoying. One clearly feels a nuisance. There is no professional literature available for purchase at the store and the operator does not know or does not want to advise on the types of animals he sells directly there. For me, a bad experience, when the staff is useless, I can order goods from the Internet myself. I do not recommend buying animals or professional advice.

I have visited the store several times and I can't complain, everything is nicely aligned and the animals are obviously well taken care of. The selection is great, the saleswomen are knowledgeable, pleasant and always helpful, they will handle everything. I shopped here several times and always advised correctly, or helped find a better alternative. I will definitely visit again soon. : D

Beautiful large store with a large selection and good prices. But the staff… and as I read the reviews, I'm not the only one who is quite disappointed with their behavior. I would like to give you one piece of advice: if you do not want to do this work, do not do it and do not spoil the joy of the whole day for customers, and therefore of shopping. During my studies, I also had a part-time job as a cashier in an unnamed Swedish furniture store, and the manager would probably fire us for this. The first problem was when I returned the dog harness to the car (the harness was in the original packaging and not used in any way). I returned it the next day because we found out at home that our size did not fit. A huge problem. I was uncomfortably asked 10 times why I wanted to return it and why I didn't want to buy the second size right away. It was also a terrible problem to give me a voucher (as I was really in a hurry and I didn't have time to pick something up there), which you are looking for when returning the goods. Another problem was in 14 days, when I made almost the same purchase of FOUR SMALL items online during a super-center discount promotion. It differed only in the size of one item - the muzzle. The promotion is conditional on a minimum purchase value of CZK 300 and both purchases were just above. I thought that if I didn't want one of the items at the store, I would lose the right to the discount that applied to the whole purchase. This is how it works… Miss unpleasant that it is not done that way. I apologized I'll do it differently next time. After me, the customers and the ladies "went" to me, that they really don't understand why I did it and they literally made fun of me. I apologized about about 2 more times during their speech, but it didn't help. Is this polite customer behavior ?! Is the four unwanted items really back on the shelf so big a problem? Mean a customer in front of another customer, even though I apologized, even though it wasn't worth it when it was their job? It would probably be really appropriate to consider another job ..