Svetvoziku.cz - prodej, servis, náhradní díly pro přívěsné vozíky - Vinice 11

Decency and attitude. Reasonable prices and the possibility of renting a wheelchair.

Super business has no fault. Perfect communication, quick action. Everything he promises to do, mounting accessories on the cart for free.

We were with the trolley to aim the sail +. Construction (road to the seller about 200km) Everything was arranged and we were promised delivery within a month. After two months, I called several times and always said they would call back. Of course, no one answered. I wrote an e-mail and also without an answer. The canvas we counted at 100% for the workload over the summer but just a waste of time. Be careful. Not recommended.

Seper seller. He created a great custom cart.

Not recommended. I ordered the goods, I received an email that one item is out of stock (no mention of the item) and that the package will be delayed. The amount for the missing item was sent back to my account after a few days - again, no mention that the money was returning that the item could not, unfortunately, be stocked again. In addition, the money is sent from an account that is written in a name and not a business, so at first I didn't know who the money was from, if someone was wrong. At least I would expect to know whether I am interested in an incomplete order or not. Found an invoice for my entire order with a return for missing goods. (Oh hooray, I finally know who the money is from.) Never more.

This shop was great ... both in terms of service and services and the selection of parts and accessories. Unfortunately, this is no longer the case and it's a shame !!! The ordered goods, which I ordered in June, were to be delivered within a month (despite the fact that they have 14 days on the e-shop, but the seller pointed this out in advance). After a month and a half, I asked by phone how it was with the ordered goods. The seller claimed that he would find out and call and nothing ... after another month, the same thing and again just an excuse to find out where the ordered goods are and again only promises and nothing more. Finally, one Saturday in September, the lady said that I had a truck trailer ready to be picked up. It's a pity that I didn't order a wheelchair. After explaining that it is probably a mistake that I ordered other goods from this company and I defined exactly what and for how long. The lady promised to say that on Monday and we will certainly solve everything ... Again, just promises. So over the next 14 days, I called again with a reminder and again just promises to respond and nothing. And that's why in November I called again to this "company" if it was already resolved and the gentleman started with the fact that he was in quarantine and that he has some packages there and how much power he has and how he will respond and that he would very much like to hand them over, if he had them and that he found out all this and called ... the moon ran away again and nothing again ... It's a pity I recommended this "company" wherever it went, as I was always satisfied with both the speed of processing and the approach, but something has changed.

The service and maintenance of the truck after 10 years was excellent, including the MOT. The price / quality ratio is excellent.