Táňa Kmenta s.r.o. (kadeřnictví) - Veselá 92/4

I recommend! Quality service, nice salon. Bohunka pro, very handy ... Other hairdressers too.

Kmenta hairdresser is a paradise on earth. I have been coming here for almost ten years and I have never left dissatisfied ? the girls are very nice, they listen to my ideas about the cut and color and we always manage to choose the right one ? I adore this salon and I would not exchange it for anything in the world ??

I heard about a salon from a friend. When ordering by phone, the receptionist's voice was pleasant and we arranged an appointment. During the visit, the young man greeted me again, and I recognized him by his voice. He put down his coat and asked if they could invite me for a snack. Then the hairdresser picked me up, introduced herself, and sat down at a table. A small meeting took place and work began. The hairdresser Ira described what she would use as a shampoo or mask, which I welcomed. The end result was amazing. It was shortened by 20 cm and the hair was lightened into a truly pleasant and natural light color. The price was reasonable and I felt very comfortable. The approach of both employees was professional and I left satisfied.

Very professional approach. Pleasant, helpful staff. Kadeřice Bohunka did a great job. I am very satisfied.

I do not recommend this salon! In short - overpriced, terrible behavior and a bad hairdresser. I was with an older lady, a smoker with glasses. I don't know the name, she didn't introduce herself. At first, the hairdresser kept me waiting for half an hour, and when she finally arrived, she didn't even show any regret that I was waiting there 30 minutes after the agreed time, knowing that I had to leave at some point. The lady exchanged an insincere apology and the matter went. I described the hairdresser exactly what I wanted and showed her a photo, but the result shows that she did not listen to me at all. She nodded to me, said what color she would give me, but she didn't agree on a specific shade, which made my hair much darker than I wanted. The hairdresser chose a dyeing method without giving me a choice. However, this method is obviously not sufficiently mastered by the lady! As soon as my hair dried, I noticed that I had blemishes and ugly stairs on my head instead of natural color transitions. I told the hairdresser immediately, but she turned me down, saying she couldn't see that I was wrong. I showed her the places directly and she refused. Throughout my visit, she was extremely uncomfortable. When it came to paying, she asked me if I was satisfied, but I obviously wasn't, but she rejected any objection I said was wrong and finally told me that "I guess I don't know what I wanted" !!! The result was weeping. I left with the idea that I would look at it at home and get in touch, because due to the hairdresser's behavior and the bad result, I was miserable and saw no room for discussion. In addition, I was in the time press that the hairdresser got me into with my delay. With my experience, I went back to the salon, where the operator replied that she was sorry, that I was dissatisfied, but that she could not see anything. So I explained it to her again. After eight days, she replied that she was sorry, but she didn't bother to work on any remedy. She did not offer me any compensation, she did not take into account my complaint. Terrible behavior. The only one who deviated was the nice receptionist, who tried to save the terrible visitor.