Teta Drogerie - Hladík Petr - Pražská 152

Nice big shop, wide assortment, helpful saleswoman, everything clear, spacious. Super Sale!

Relatively wide range

Helpful and nice staff, large selection of goods, decent prices. I recommend to others.

Today the horror saleswoman Dana unpleasant I didn't have less than 2000 thousand purchase cost 402kc I gave 2005 angry lady threw in half money and an account we didn't wait

This is the second time I have experienced the extremely brazen behavior of saleswomen. I'm not going to talk about the first experience, that's a trifle compared to what I had yesterday! I came to exchange the product for another, I went to the shelf and chose what I needed. She brought a saleswoman to the saleswoman and explained that I wanted to exchange the product. What did the lady start to yell at me in a strange voice, that I should have called at the door, that I wanted to change something at all without ever stepping inside, that I could "steal" it. Where is it written ?! And where did it happen today ?! She asked me if I brought the product with me or what. ..and how else did I bring it for God's sake ?! When I explained that I had not stolen anything, she explained that I did not want to replace it. (And they have cameras at all.) Then another saleswoman came and together they started to voice me in a raised voice that they didn't seem to exchange anything, and even if I did, I could bring more purchased items from the receipt so I could exchange it and I used it at all. discount card and this is completely impossible for them. Even by law, the buyer has the right to return or exchange within a certain period. And when I say that it's not my problem, that the system can't do it, or rather that they can't do it themselves, but somehow they just have to solve it - write or call someone. So they started telling me that they wouldn't write anything to anyone and that it was my problem, that I wanted to change something at all and why I wanted to change at all, and that it wasn't their problem. That's just absurd! Is this supposed to be customer service ?! Such audacity? !! And I have a business gold card. What is it for me if a permanent customer can't even solve it ?! It doesn't even matter to me that I can't exchange the product, but the behavior of the saleswomen. I've never seen that anywhere. And I'm not talking about talking nonsense to each other there and they're not even able to say "good morning" "goodbye". Not for days, I'm not even talking about yesterday.

Too many saleswomen, too many living their work, how many times do not even greet how eagerly I am. No organic products. Ordinary drugstore in a small town.

You buy what you need, helpful staff, cool.