The Grand Mark Prague

Awesome hotel with beautiful room right next to the square. The garden was awesome and the food and drinks were great! The man with the top hat makes this place 10/10 shouts out to top hat man!

I stayed in this hotel, and loved it. The receptionists were good, perfectly spoke English. For foreigners it’s a big plus. Offered us a drink and offered the help with our luggage. The room was clean, spacious and there are double curtains on the windows. For the people who appreciate their sleep it is a perfect place. A tv has a lot of channels in all the languages. Bathroom’s heating worked good, enough of light in every of the room. Two bottles of water from Karlovy Vary, tea for any taste and coffee you can enjoy in your room. Spa consists of massage rooms and a swimming pool. Swimming pool is free, but you can reserve it for an individual stay. Pool is small, but it’s the first hotel where the water was really super warm, with bubbles of different regimes. 2 saunas: 1 dry and 1 wet, water and water with lemon were standing nearby. The restaurant food was amazing. We had a good trainee (Tarlan), who I hope will further work in this restaurant, cause he offered us meals and helped to choose ones. Perfectly knew the menu, ingredients and for my birthday prepared the dessert with a candle and even sang a song. As the guests of the hotel, we would like you tell him our big thanks for the atmosphere we felt during all our dinner. The food was amazing! We took 3 courses menu and every time very pleasantly surprised. Great garden the hotel has , with beautiful birds, and a small fountain. Don’t understand negative reviews about the Grand Mark hotel, we would like to come back. Thank you all for our lovely stay.

We just checked out of this hotel. 3 nights early. There were multiple problems from the beginning. The common areas smell terrible, 85% of the staff are rude, the wifi works some of the time and doesn't feel secure at all, the food is just awful, for some reason the concierge told the spa I had cancelled my appointments. I still don't know why. Lucky for me Rachel was there when I arrived and did honor my appointment. She was the highlight of the stay. She gave me a great massage. Then this happened. 3 women from housekeeping tried to let themselves into my room. They did knock but when I didn't answer they tried to open the door. Fortunately the chain was on. They explained that they were looking for someones trousers that got lost in the laundry and thought perhaps they were in our room. So if I hadn't been there they were going to go into our room search through our things looking for "the trousers". I've never thought I was going to be robbed in a hotel until today. That's not an exaggeration. It's a fact. Just a warning.

There are hotels where you come to sleep, this hotel makes the accommodation artistry and perfection. A comfortable bed, attentive service, the feeling that you are a welcome visitor in Prague. One of the best hotels in Prague, ideally situated for sightseeing and with a great atmosphere for relaxation and rest.

Absolutely lovely hotel!! The service is exquisite, the staff are so kind and caring especially the receptionists and waiters/waitresses, the food is so delicious as well as the presentation. Billal was so kind he gave me a free umbrella!! I highly recommend this hotel to anyone who wants to visit Prague!!

A perennial favourite of celebrities, there is excellent value to be found at this smart old-school luxury hotel. Pros: - Lovely service from the front desk staff - Great location in the heart of the Old Town - Comfortable bed - A great breakfast with plenty of options; included with our room rate - Efficient check-in and understanding of a very last-minute booking after we had issues at our previous hotel (Buddha Bar Hotel - avoid at all costs!) Cons: - Room was slightly dated and could do with a refresh - Odd bathtub design with a giant lip which caught shower water and flooded the bathroom - Appears that the bar has been permanently converted into the breakfast buffet area (even at night) meaning drinks are served in the bright and ambience-lacking lobby lounge

Luxury, stylish, top level quality service. From the moment you walk through the gate of the Grand Mark, greeted by their amazing staff you feel at home. This property is outstanding, their guest room is spacious. You have to check out their courtyard. There, you will find refuge surrounded by nature and certain magical creatures roaming around will no doubt approach you and greet you. Even though you are at the center of Prague, just a few minutes walk from all major touristic locations,, you will feel at the same time you are away from the busy and often congested center. I highly recommend this property to the most discerning of travelers.

Just returned from a weeks stay at the fabulous Grand Mark. Location, Food and Staff were incredible. Very family friendly hotel! We stayed in a family suite and it was perfect. Lots of lovely touches like kids robes, toiletries and activity packs. The staff left little treats for us throughout I won't spoil the surprise for you!). Bilal looked after our cases and made us feel super welcome the whole trip. The staff in the breakfast restaurant, housekeeping and reception were so lovely too. Genuinely friendly and taking an interest. Location - close to metro, tram and train stops so very easy to explore more of Prague. Walking distance to all the major attractions. There is a beautiful Czech Restaurant across the road and a fantastic beer hall (also good food). You can't go wrong with a visit here!