Travel Office Pantour

A vacation with your travel agency was one big nightmare. From 13.7 to 20.7. we were in Corfu in Sidari. We stayed in Phaedra annex, which belongs to the Summertime hotel. This hotel was supposed to be 3 stars, but I doubt it, but how many stars had Phaedra no-one knows. This "monastic dormitory" about 20 minutes' walk from Summertime Hotel was a total disaster. Dirt everywhere, towels did not change once in a week, 7 euro per day, and constant noise from a very busy street until 4am. You can't talk about the All Inclusive if you wanted to be at the beach on the beach for 20 minutes to Summertim for 20 minutes. When I asked the lady delegate Markéta Drozenová about it, she told me very arrogantly that she had a shuttle service, or whether we were buying a drink in a restaurant. The shuttle rested in an angry man who couldn't understand a single word driving in a stinking pickup. In addition, he only drove at 8 am and 9 am, at 12 pm and 1 pm and 7 pm and 8 pm. In addition, with a 15 minute delay. When ingesting food, a man had a gall bladder attack or at least intestinal problems. Breakfast was exactly the same every day, coffee was still missing, milk wasn't just condensed, lunatic-lunches were not even meat, rotten potatoes, unidentifiable mash filled with some cream that was sour. What was left of lunch was for dinner. No salads, no Greek food, no fruit-hence all week rotten apples and oranges that didn't even peel. Afternoon snack bar- sliced ​​baguette (from morning) with salami, if nothing happened. The pool bar smelled so terrible that it couldn't stand there. There were stray cats and several freely running dogs in the dining room. Tables in the dining room were wiped with one cloth, so when you put a plate on it, you wouldn't peel it off. Mrs. Drozen was very uncomfortable, she did not want to deal with anything, she acted aggressively. To shorten it, I am disappointed with the entire trip organization and the delegate's behavior. Never with your CK in life. Zemánková Silvie P.S. To illustrate a few photos and videos.

Yesterday to return from Kreta, Mylos Apartmans, all the parade, delegate of Martin was astonished, consulted with the trips, resolved problems. It's just a shame your Invia sells your reputation, I promise you what's not true just to sell. We are going right with you

Disaster, completely unprofessional and unreliable actions by the travel agency. We actually didn't even have a holiday with this travel agency because of the covidid, unfortunately even so, we enjoyed it over a year ... it's sad that only a letter from our lawyer forced them to start solving something. I understand covid .. I didn't want the money immediately, but if you don't know for over a year if you'll ever see it again (they didn't even issue us a lex voucher), it really pissed me off. I wonder if you still work with such an approach at this time.

Today return from Crete, specifically the Amounda Bay Hotel. Hotel very nice, staff nice and friendly. Delegate Adéla a professional in every way, it was not a problem for her to arrange anything, smiling, friendly. We paid for a trip to the island of Chrissi and I highly recommend it. And again, guide Renata, who has a great knowledge of Greece and is happy to share it. Her interpretation on the way to the place was just great! We were very afraid of the "unknown" travel agency, but we have not yet experienced a better organization. Many thanks to this travel agency and we look forward to another vacation. I can only recommend !!

So I deliberately looked at whether this office had changed for the better after x years and I didn't see it :)) My wife and I flew on our honeymoon to Greece. Upon arrival at night, they told us at the airport in Greece that they had changed our hotel. Upon arrival at the replacement hotel (on the opposite side of the island than it originally was) we were given a room with a locked door lock. After I complained to the reception, I was told that they did not have another room for us. The receptionist started looking for a locksmith at 2 o'clock in the morning :)) At 4 o'clock in the morning he gave up and we got another room, which was probably intended for a "better" clientele. The next day I contacted the travel agency that I wanted the original hotel we booked and that this was not the only way to change after arrival, but also tired. I was told that this was not possible in a rather indiscriminate way, and it is said that this happens on a regular basis. So in short, I tried to enjoy the holiday, but it didn't go so well with that start. Avoid this tour with an arc.