TRIPLE SOLUTION s.r.o.

A reliable Internet provider in Střelice. If you are within range of their optical network, I recommend to connect - optics is currently the TOP variant of connecting to the net.

You pay for something you don't get. When paying for 20mb / s, I got around 5mb / s. They respond without a problem, but the internet is slow.

Fitter great, nice person, with a lady on the line could be solved. Overall, they looked fine and went without a problem for several years. However, since October 19, 2020 horror, repeated outages when the net need, slow internet. So a choice only if you want to be troubled. Too bad they got worse like that.

Zero connection quality, values ​​do not correspond to the stated ones. Repeated ridiculous excuses. Cables bitten from mice twice a month and similar nonsense. You will agree with the lady on the line at most on the date of arrival of the technician, who will then change several times. I understand this company as one big scam. I strongly do not recommend it to anyone, you will just worry and throw money into the channel for NON-FUNCTIONAL internet.

The worst possible internet in this area. After the call, you can't talk to the lady at all, she apologizes for the low quality of the Internet with various nonsense such as rodents, the seasons and day of the year. Absolutely unprofessional approach from this company. No feedback and the result of their service is just suffering and spoiled family well-being. The Internet doesn't work every other day, and when it works at a speed more than half the speed it says. If you object to this, you will get a hysterical reaction from a woman / telephone operator and a questioning of your truthfulness. Such completely unprofessional behavior is inexcusable.

When I moved here in two years ago, I was looking for an internet that would be without downtime and would at least be for games with a low need for the internet. That's why I found the company triple solution. The internet went well for the first two days, but after this time, it was of such poor quality that we didn't even start the list. I will solve it here because I bought a more expensive and supposedly better quality internet from the same company. But the internet only runs poorly, I used to play games over the internet a lot, but I had to say goodbye to it and start to be happy about things. Eventually I had to move because it was unbearable.

Even after the fifth phone call in an effort to speed up our out of nowhere 5 times slower internet than before, no change came. We pay 100mb / s we got 10mb / s and now it's 1.8mb / s. The lady always assures me that the technician will look into it, but in a month and a half no change has come. We change providers.

I can't rate the connection quality. Only dealing with me as a customer. After registering, a pleasant technician arrived a week later and expressed concern that the air connection at the site (a remote house outside the built-up area of ​​the village) might not be available, but that he would order and install a more powerful transmitter and respond within a week. After a week, I called the technician, apologizing that he was busy and that he would install the antenna the following week and call. After a week after the technician did not answer, I called him again, told me that the transmitter was installed and the next week he could come to verify the signal on the spot, but that he really could not guarantee that the signal would be sufficient. On the agreed day, I called the technician 30 minutes before the agreed time, he did not answer my phone, and within 5 minutes, a lady from the company said that they would not be able to install the Internet for me and that she had forgotten to call earlier. I understand that in some localities the availability of the Internet is limited by air, the technician has warned me about this several times. Even though I had to recall several times, we finally agreed to install the antenna / verify the signal. However, I consider it a very unprofessional meeting when, without explanation, the company canceled the on-site signal verification 20 minutes before the agreed date, probably only because I called the technician myself. I lost more than three weeks in this way, when I was able to secure the Internet with another provider.