Truhlářství Dušek - Haškova 975

I do not recommend. Mr. Dušek has not been answering the phone for several months. What they promise does not apply.

Mr. Dušek made my doors with paneling and it took them 5 months. The quality is very lousy and it turned me on, I don't answer the phones and they picked it up as I just called from another number. I DO NOT RECOMMEND !!!!!

Joinery Dušek was recommended to me known as excellent joinery with many years of experience in kitchen production. I believe that Mr. Dušek and his son are skilled carpenters. Unfortunately, I cannot mention any personal positive experience because we have never reached the kitchen because of their impossible negotiation, deception and delay. At the beginning everything looked great, gentlemen came from day to day to focus (26.9.), Brought the necessary materials and samples, and according to my pre-processed kitchen plan, we arranged everything. In addition to the production of the kitchen, I also asked for an electrician who will check my electricity and advise on the choice of electrical appliances, as these are single-phase wiring. Everything was promised on their part. A few days later I received a quotation with no mention of delivery times or payment terms. I accepted the price offer. I must emphasize that, with the exception of my focus, Mr Dušek's son has always dealt with me. They did not ask me to pay the deposit, and when I directly asked for payment information, it turned away from the topic. Over the next 6 weeks I tried to get up-to-date information about the planned start of production. After X missed calls I was told that 1.11. will start to produce. In mid-November I was assured that the production was going well and it was possible that the kitchen would be ready in a week. The speed of production surprised and delighted me. But I had to constantly remind and ask for contact with an electrician, as this was an essential step that had to be done as soon as possible before assembling the kitchen. At the end of November I still received neither contact nor information regarding the course of production or delivery. I ran out of patience and began to call Mr. Dušek the Elder, who surprisedly told me that my kitchen was not in production at all. He was unable or willing to explain why his son had deliberately lied to me and refused to give me true information. Without an excuse, he told me that he had to re-examine the offer and confirm it by mail by the end of the week. I assured him that I wrote them a few e-mails, so I certainly have my address book. Until Monday I still received nothing, I called again Mr. Dušek, who boldly replied that they decided not to do the kitchen. As a reason he said - "we are afraid of it". Despite the fact that he told me that the kitchen is simple and tiny, so it will be "quickie". Without apology, any explanation, and fair access to the customer, the call ended. To date, I have not understood the behavior of the carpentry owners and I must say that I have never experienced worse access to the customer. Absolutely NOT RECOMMENDED!

Hello, thank you very much for the super built-in wardrobe in our apartment in Pilsen. The cabinet completely met our expectations. Perfect, precise work, great and fast installation. If we need other similar products, we will definitely contact your company. Thank you once again. Peter and Sarah the Fat

My parents, the Seiferts, had several jobs with Mr. Dusek. The first was around 2014, when he made a kitchen for them, furniture for the bedroom and living room - that was to their satisfaction, albeit with a slight delay, but of good quality. In 2020, they ordered additional furniture, which Mr. Dusek probably did not produce himself and checked the quality only upon delivery. Unfortunately, it also looked like that - the cabinet door with the mismatched flights, the shelves in the library narrower than the cabinets themselves, the damaged parts. Long-term insults and promises followed, Mr. Dusek usually didn't answer the phone, he didn't respond to the text message. After a while, he delivered most of the repairs, however, he did not deliver the claimed door to the closet to this day, despite the fact that my parents contacted him several times in person. If you want to rectify this situation, Mr. Dusk, we'd love to hear from you. Thank you!