TUkas ČSAO - servis ŠKODA

I was satisfied as always !!!!

You tell the service what you want to do, you also have it in the protocol when the car was sold, and then you find out that the car was returned to you and half of the thing remained unresolved? And I can only hope that they at least changed the oil ... I probably have no way to check it :-(

Always great access.

I drive to the TUKAS ČSAO car service with both a company car and a private car. I have always been extremely satisfied with the services offered, the speed of ordering and the approach of service technicians. I would like to emphasize the willingness, reliability and professionalism of Mr. Dvořák and Mr. Vanek.

Unfortunately, our company chose this "service" to repair a company car after an accident. I'm so unpleasantly surprised that I decided to share my experience so that someone wouldn't get caught up in the thought of visiting this "service" with their private car. I don't mean to be rude, but honestly ... I've never experienced bigger bumps in my life. Solved 2 '' knocks '' and always totally sloppy work (perhaps it was no longer possible). First, the right side of the vehicle was addressed (a chic tore it and tore it at me). They were hit by pz. door, pz. fender, pz light, pp. door (including handle) and p. mirror. After the repair, the following defects were found: The tank lid was not locked, the water drain from the tank does not work (whenever it rains, there is a puddle), missing sticker (protection against stones). They didn't paint a frayed handle or a mirror. So I didn't take over the car, then somehow it was repaired, but the drain still doesn't work and the ceiling + wallpaper is soiled as if some monkey, who can't wash his hands, did it. And the door is 3 mm lower than it should be (in short, badly fitted and worse, it closes). Another knock came from an older gentleman, who was coming out of the gate and, according to him, avoiding chickens. Affected were: front bumper, lp. light, lp. fender. After handing over the car, I'm dissatisfied again, but I'd rather "do it myself" because I don't have the nerve to do it. Fender totally unfitted (almost no gap at the hood and a hole in the door for both ... And as a bonus a completely different shade of paint (I don't know who thought not to spray when replacing the fender, but when I see the quality of the work, I'm not surprised). that it was better before the repair than after the repair, because it hits his eyes so much that even a blind man could see it.