U Pratura

The food and drink were excellent, although I waited a while, the food is grilled after ordering, but it was worth it. they served two clever and pleasant girls, they also think of dogs and bring water.

Catastrophe! On the Internet and on the sign, opening hours from 11:00, at half past 12 the waitress informed us that they open at 12:00. So we came again at 12:00, we wanted to settle down, but the waitress told us that the chef had not arrived yet - we left angry and hungry

For owners / operating. I am sorry that I have to inform about the service in this way on 16.6. 2022. As we loved the long sittings at U Pratura, paradoxically we experienced the worst service in life. Aside from the fact that everything takes 3 girls a long time, they don't know the assortment and they bring cold food to people and they argue in front of the guests because of that. If you dare to say that Pilsen is already at the end of the barrel, they will run at you all and bark that it is OK and the barrel is just bumped. Again, instead of serving other guests who after a while began to prepare for departure. What got me to my knees was that on the way to the toilet, I saw the remnants of the Pilsen faucet sizzling into the counter and carrying it to the cyclist. Mainly that the barrel was just bumped that yes ... I tried to explain that people will not complain because they are hungry and thirsty, but next time they just won't come and slander you again. So another scene ... Otherwise, according to the arguments of the staff, the rest of the barrel is not thrown away, the management would like to pay for them. Either it was a lie or the fish stinks from the head. I wanted to contact management so I wouldn't have to go public, but unfortunately ... About every 2 weeks we go to the Pratura 2 family together, each with a relatively large expenditure, because the second shift is very accommodating. This is evident from the moment of arrival. I don't have to see an American smile, but it's not good for business for anyone to look at each newcomer as a burden. We will give you another chance, but please teach the staff on 16.6. within the hospitality and the basics of decent human behavior. Arrogance and contempt for people is not the way to go. I apologize for the complaint, but I don't want anyone to disgust me sitting here. Have a nice day, RL