Úřad městské části Brno-střed

- = Review refers to field registry office = - Unfortunately, you cannot give a negative rating. It is at least strange that they do not want you to recognize a legally valid document issued by an embassy when you apply for marriage with a foreign national. So you go to the Ministry of Foreign Affairs and there they tell you that they can not ask for anything, because the Czech Republic has since 1984 an agreement with the state (Decree No. 98/1984 Coll.). Then you go to Prague 8 and they will tell you that it is all right. It is really strange that they recognize the document on one matrix and do not want to talk to you slowly here in Brno. Okay, so after finding out how things are again talking to the office, specifically Mrs. Bc. Ivana Rozehnalová. Mrs Rozehnalová, even after communicating my newly charged information, still requires a 'stamp' that she is not supposed to demand. So it is evident that Mrs. Rozehnal has some problem with strangers (racist, xenophobes) at no cost to you. He'll throw sticks under your feet as much as possible. And you come there with all decency. Arrogance is already clear after entering the room, when it "stabs" your eyes. So my case was solved by applying in Prague. Finally, if you marry foreigners, do not waste time or go there. Try another district. This will save you time and a bad mood. Otherwise, at least I intend to file a complaint against Mrs. Rozehnalová and then deal with it with a lawyer.

The fact that the public sector does not work five days a week, but only in the so-called office hours is certainly a known thing in our country. However, I was convinced that office hours were three times a week, Monday, Wednesday and Friday morning (on Friday after lunch it was necessary to rush home). So it was partly my naivety and partly my foolishness that I went to the registry office in Brno on Friday morning without seeing office hours. It wasn't until the registry office that I found that the office hours were not on Friday. That totally surprised me. But I was wondering what, I'm here to try my luck. As a person working in the private sector, I had to take half a day's vacation and didn't just want to throw it away. The door to the building was open, so I entered. I note that I went to the registry office after 10 days of the child's birth to collect my birth certificate. I found a door where birth certificates are issued for a maternity hospital in Polní Street in Brno. I knocked on the door and after a while entered the office. I greeted politely and addressed the clerk, who was already “stabbing” with an unpleasant look. I said I read on the building that there were no office hours on Friday, but I would like to ask if the official could give me a birth certificate when I weighed my way to the office. I was told that there were no official days on Friday, that I was due to arrive on Monday or Wednesday. I was also asked if I had agreed with someone to issue a birth certificate. I said I wasn't. Again, I asked the clerk if she could still hand it over to me. There was talk about the readiness of the birth certificate ... Finally, the clerk gave me the birth certificate, although it probably did not. For that I also give one star in the rating. Throughout the meeting I behaved politely, but I was accused of impolite behavior. It took about two minutes, no more, to issue the birth certificate to the official. But speaking around and around took more time. Once again, in the office I felt like a less valuable creature, dealing with the "superman" (office).

Not only that, as perhaps the only registry office in our country, they do not have free dates listed on the Internet, but they have now apparently decided not to do anything at all and will handle a maximum of 4-5 people a day, two days a week. So in reality, you have to slowly order 2 months in advance just to be told within a minute which dates are available. I don't know, but the situation when it's almost impossible to order and at the same time the office is empty seems crazy to me.

We were dealing with a new duplicate birth certificate. Mrs. was nice and for a standard fee of 100 CZK issued us a new letter within 15 minutes. Maximum satisfaction. Around 15:30 (Wednesday) virtually without queues. I recommend.

After a phone call about my son's death, I was told that everything was ready and all I had to do was pick up my death certificate. Officer, absolutely without empathy, I understand it's a job I don't understand that they won't be affected by the death of a young person. We waited for the letter for more than an hour. People should think about what professions they will pursue

At Matrica, an absolutely unprofessional and unpleasant employee, instead of helping or advising how to make changes as soon as possible, arrogantly cuts off any question. Absolutely unhelpful and cheeky as if she had to make changes of her own. Really happy to do something with such a person.