VEROLD Benešov, spol. s.r.o.

Friendly dealings, prompt processing and fair prices

Hello, on November 2, 2016, I was at your service station due to a tightened drain plug on the oil pan .... When ordering you, I asked about the approximate price of the repair if it is not worth buying a new tub at the junkyard. . I was divided that the price of the repair is approximately 400kc on Tuesday when he came to you, the approximate price was 500kc and with that I was free .... but what came then was morning after morning ... When taking over the car I was divided from the price is higher and it did pres 800kc so he closed both eyes here and paid without being warned in advance. After getting into the car, it was not enough to wonder what kind of super mechanics you have who drain oil from an absolutely cold engine. After all, the oil couldn't even leak out properly ... and they still managed to pour 4.8 liters of oil there, even though it is 4.5 liters of oil from the filter cartridge. When checking the condition, of course, the oil was above the MAX line. And to make matters worse, the work was done on 2 things, as I probably started leaking oil around your new screw. Really here, I have not encountered a worse service than yours and you are an authorized Skoda service .. since changing the oil and oil filter is an absolutely primitive matter that even a little boy can handle. Sincerely, Your dissatisfied customer: Lubomír Erdt Today I have been here since the service to change the oil ... the oil exchanger had to oil the cell because the thread was pulled so it was drilled to a larger one and they screwed it up so they tried to put a seal in the thread but it didn't help either so they filled the whole screw with the sealing shit. WHAT IS THIS SERVICE? CAN THIS ESTABLISHMENT BE CALLED BY SERVICE? Do they have enough for trained staff at all? Simply the worst service I've come across in 9 years as a driver. I WILL NEVER GO MORE AGAIN !!!!!!!!!!

Professional service, excellent approach to the customer

When selling the car, the seller, by the way, mentions that he has an annual insurance claim with the replacement of the rear door and both bumpers. Upon telephone inquiry, they will confirm that it is possible to leave the car straight away, and the store will find out that they are standing on summer bikes.

I bought a slightly used Octavia 3 here. Mr. Havlíček reserved it for me on the phone on Monday. On Tuesday I came to see it, we went to check it and we immediately agreed that I would take it because it was in great condition. It was ready and rewritten for me on Friday. Thumbs up for me.

Friendly staff, the store looks neat and the waitresses show that they know what they are doing. I'm always happy to come back.

Very accommodating approach. Not only the repairs themselves but also the cleaning of the interior without reservations. It would not hurt to finish 230V sockets in the seating area for customers to charge a laptop or phone while waiting for service work for a long time.

Very helpful approach, I highly recommend ...