Vision Eye Center - Tyršova 2220/4

Hello, I would like to express my agreement with Mr. Hasalíkem. If you need to deal urgently, you will not succeed here. I confirm long order - 4 months in advance. We found her daughter not seeing at school. I have stated this as a reason that we need to address immediately. Without success. Holidays begin in 4 months. So the problem is not solved at school, the child will not see the board and will not need glasses during the holidays. The defect is obviously hereditary - the husband had a similar case, when he as a child jumped one-time diopters by -3.

They unnecessarily order for a certain hour .. waiting extra min. over an hour ..

They are helpful, smart and quick

Good day. Unfortunately, I do not have good experience with the Gemini clinic in Nový Jičín. The doctor diagnosed me with cataracts, saying that I would go blind within 10 years and that I had to drip hormonal drops for life. Hormonal drops have a wide range of side effects, so I wanted to be sure if I should drip such stems. I ordered a cataract specialist for Zlín. I underwent a two-hour examination on about 9 devices. In the Gemini clinic, they do not have even half of these devices and the ones they have cannot be compared in quality. And the result: I don't have glaucoma, I don't have to drip hormonal drops. I have innate large excavations that the young doctor has confused with the early stages of glaucoma. In Zlín, among other things, a special lens was placed on my numb eyes and the device examined the outflow of intraocular fluid. With turbidity, the fluid does not drain, but it drains completely normal for me. I'm glad I don't have to drip hormones for life that I don't need. And I advise the Gemini clinic: if you want to diagnose glaucoma, get quality devices and experienced doctors. Cataracts are a serious diagnosis, you affect people's whole lives.

I have had an eye defect since childhood, with which I was regularly treated right here. I have always been in the best hands and had no problem. After a few years, I ordered again to check and re-measure my eyesight due to poorer distance vision. I had 3 visits, each time different values ​​were measured and the last one was to be at the optometrist. It was during the last mentioned, when I had the impression that everything is going as it should, my impression was completely surprised by the fact that the nurse and the doctor responded to my request to write parameters for ordering contact lenses in style - we do not know, we have to consult. After consulting a third person, when I left with the given data and I wanted to buy lenses, I found out that I was missing a few parameters, so I called the surgery again with a request for replenishment. After half an hour, the nurse called me with an apology that the whole measurement was inadequate and that I was badly ordered at the reception and that it was not a question of consulting an optometrist at all. She asked me to cancel the order for new glasses and lenses. The whole visit, the trip and the time were completely lost, I have a new date, which is supposed to be at the optometrist with a note that it is also necessary to prepare cash for the given eye tests…. Shouldn't the visit to the doctor be the most accurate and best? Especially for a company like Gemini? I am disappointed and after visiting the optometrist I will definitely use other surgeries for comparison. Purely out of interest and comparison of professionalism.

They have obviously recruited more patients than they can handle at all. Double attempt to order and always for 4 months in advance. You can forget about the possibility of substitution in the sense of "if someone drops out, we'll get in touch". Only to keep calling in the lottery style "who first and if someone just drops out, has an examination". You are always the same at another doctor and they will keep you waiting even when you are ordered, so the most sensible thing for me now is to go elsewhere. 22.6 - an attempt with a dry eye, just to get to the reception as ordered (via the headquarters outside the patients) at all, it took me 20 minutes to tell me that they don't have me in the system and if I don't come in 30 minutes until they "call" it. The waiting room is classically completely full. I remembered the old days and confirmed that leaving was the right choice.

Ordering a disaster, exactly as written below ... Call 2.5. It will open orders for August ... Is that serious ?! If you are not able to manage it, do not recruit new patients ... And for providing an extract from the medical records 450, - ?? !! It's also pretty overshot ...

Disaster ordering system. Why do you recruit new patients when you can't keep up? At the expense of quantity, quality deteriorates. I was supposed to book an examination in May, which was scheduled for September, but unfortunately I was told that the dates were already booked and I should call in June - and wonder of the world in June I was told to call in July that they only got 90 free deadlines that were 30 minutes away. Every month the same song that stops entertaining me. And call the clinic at all to take a vacation! The phone is either intentionally hung up or apparently the poor receptionist has to tell everyone that they are full ???