Výroba klíčů - nouzové otevírání bytů a automobilů - Jiří Ptáčník - Obvodová 34/74

Purchase of FAB inserts, securing a larger order. Absolutely satisfied with their services

Thank you for the quick and professional intervention during the emergency opening of the Octavia. I will definitely recommend your company to friends who will be just as in need as I am. Driver

Not only do they make the keys, but they have a fairly large selection of locks and the master will be happy to advise. If you need a key or a lock, don't go to the surrounding hardware store, but go straight here ...

According to reviews here, I would expect a professional approach, but the opposite was true. I needed to install an additional lock on the house door. The agreement was bad, it took place about three times, once they told me in the store that I canceled the order, which was not true, but I was not in a hurry to implement, so I did not mind so much that it took almost half a year before Mr. Ptáčník arrived. However, 4 months after installing the castle, it happened to us that my family and I were returning from a visit late at night and the castle could not be unlocked, so we could not open the door. Fortunately, we also have a rear entrance, so we got to the house and started to deal with what happened to the additional lock, that it does not work. We tried to release the lock using the WD40, but went only to turn one west and the door held on. The next day I managed to dismantle the lock from the inside from behind the lights and what was my surprise when I found out that the insert only held on to two screws, and one of them was half an inch shorter (!), So it didn't actually hold the insert, but gradually moved the inserts bent up to 45 °, thus blocking the entire locking mechanism. My wife and I realized that we found it strange that the liner in the lock seemed to be loose all the time, but we thought it should be so when it was assembled by an expert. Mr. Ptáčník did not give me a document when paying, but I said to myself that I would not go, there is nothing wrong with the castle - my mistake, we had nothing to complain about now. So it affects us in such a way that Mr. Ptáčník wanted to secure another business - for the emergency opening of the door, during which he would also find out that the additional lock is devalued and would have to replace it. We thought he didn't need this, but otherwise we couldn't explain why he'd intentionally hold the insert out of only four of the four possible screws, one of which was half an inch shorter than necessary. After all, if he lacked suitable screws, he should have bought them in the hardware store for the sake of his business, they sell them there for a few crowns. At the time of government regulations, we are trying to support our local manufacturers and retailers all the more, but we preferred to order a new lock on the Internet, not with Mr. Ptáčník. A big disappointment for us.

Very handy, they managed. Everything turned out great. Thank you and I recommend :-)

This is a priceless service. Willingness, knowledge and the desire to help always come first.

Fortunately, I was not there in an emergency, but preventively. I can recommend, Mr. Ptáčník was very helpful and everything turned out to our mutual satisfaction.