ZAKI DESIGN

Hello Mr. Hodan, I would like to thank you for the realization of my apartment. I am very satisfied and make a great thanks to your team.

Zaki Design has prepared a living room with a kitchen and a children's room for us from A to Z. I must especially highlight new and functional ideas, beautiful and clean design, quality materials and workmanship. The communication went smoothly. The implementation itself was also in order. The craftsmen were nice and clean. Thank you to the whole team, great satisfaction for us.

Positives: very good 1st impression and initial communication, professionally processed interior design, professional implementation of construction and assembly work within the reconstruction of the ground floor Negatives: non-compliance with agreed deadlines, extension of the reconstruction project (incl. Work in progress) from the original 4 months to 1 year, staff punctuality, recall of construction workers to other projects, non-implementation of agreed orders on time (eg interior doors specified at the beginning of the project were not ordered for several months and were delivered up to 6 months after the original project completion date), very high prices: works, assembly, transport, material handling, equipment items + materials + accessories (prices of individual budget items requested by me individually were up to 40 % lower, including VAT and transport), very poor communication during the implementation of the project (inability to call Mr. Hodan for several weeks, ignorance of SMS and emails), arrogant and unprofessional performance of the agent during the resolution of urgencies / complaints and unfinished work, very bad project management

General summary (for those interested, our whole experience is listed in more detail below): first impression excellent, design: the original did not fully meet the requirements, however, in the end we received a design that we like, communication: catastrophic! I haven't experienced this yet, total ignorance, several times I came after rejecting the call, I just call an automatic message later, which ended it. Very unprofessional and unpleasant. Prices: very high for me (for an idea listed below). Delivery time: at the introductory meeting in June, I was promised to send the first proposal within 14 days, with the fact that it will then depend on me when we get the final version. The actual realization of the children's room was to be completed in the autumn, also with regard to the fact that after that I will give birth. The final graphic design came to us on August 16 (we always responded immediately) .. Overall I absolutely do not recommend! We chose Mr. Hodan's company based on positive reviews. The first meeting (in the first week of June) at our home was very pleasant, Mr. Hodan and his co-worker looked sympathetic and we were convinced that in addition to the reconstruction of the children's room, we would also implement a new living room with a kitchenette with them. The first slight bitterness came when Mr. Hodan ran for 3 weeks to send a price offer for a graphic interior design. Finally, it came to us with a price of CZK 38,720 for the graphic design of a children's room and a living room with a kitchenette and a dining table. The price came to us relatively high, but we decided to let us design a children's room (12 thousand), when the reviews are so good that we will continue to see according to satisfaction. The first proposal came to us on July 3, unfortunately it did not fully meet my requirements and ideas, which I mentioned at the meeting (it also clearly showed for an idea of ​​what I liked on the Internet). I was already quite upset, however, at the next meeting in Mr. Hodan's company we talked about things and this time we really got the proposal according to our ideas, moreover, relatively quickly after the meeting. I immediately asked Mr. Hodan to send a CN for the realization of the children's room (this was July 15). CN was promised to me within a week. But then Mr. Hodan completely stopped communicating (he refused me a call 9 times, did not respond to the SMS, ignored me on the e-mail, even a personal visit to the company, where I spoke with his employee, did not help to contact Mr. Hodan, but nevertheless helped me with smaller final graphic design modifications). In the meantime, I sent the project to several other companies with a request to send a price offer, so that I could at least have a comparison. The most expensive price offer of one of the companies that contacted me before Mr. Hodan came out to about 60% of the price, which was finally proposed to me by Mr. Hodan (after more than a month of waiting). Over 430 thousand Mr. Hodan wanted (after a month of total ignorance) for the realization of the room (beds, wardrobes, partial wall tiling + 2 tables, 2 chairs and 2 containers, 4 lamps) with an area of ​​about 14m2, which has an existing floor, ceiling lighting, doors and curtains! I am glad that I can reject this offer with a light heart, because I do not even want to imagine how long I would have to run it before I would receive a realized room from him. Be warned: good 1st impression, they'll promise you anything but when it comes to action, they're late, not communicative (totally ignoring in fact) and super expensive! Do NOT reccommend

Very bad experience from a 3-month cooperation with Zaki Design on the design + implementation of our new apartment. The preparation of the proposal took place from August 2021, in the form of persons. meeting and subsequent delivery of visualizations of the future interior. We prepared for the meeting before the meeting, sent a summary of the required changes in writing after the meeting, so that we could be as efficient as possible. Personal meetings were pleasant, however, the wait for the delivery of the modified visualizations was getting longer and longer, sometimes the adjustments did not correspond to what we said / wrote, until we finally did not see them at all in October. Instead, we received a request to pay the second half of the invoice for the design, where we first asked for the delivery of the final visualization + pricing of the implementation, which were already 1 month late. We did not receive any response, even after the following 2 reminders, the owner did not answer the phone. After 3 months of cooperation, we ended up not having a design ready, even though the production / ordering of furniture was to take place at this time, so that we could move to a new one at the beginning of 2022. We are glad that we revealed the way the company deals with clients earlier than during the implementation, even though we threw money "out the window" for part of the design (count on an average price of 10,000 CZK / 1 designed room) + lost 3 valuable months to prepare the interior and several hours of personal time. Summary of personal experience: unreliable behavior, cannot be trusted. I DO NOT RECOMMEND.