Zdravotní obuv

Very nice service. Professional approach.

Unpleasant lady saleswoman, I bought elsewhere.

Great assortment and professional saleswoman

Helpful staff everything in place.

Today I bought shoes in this store. I have problems with my thumb and heel spur at the same time. The lady willingly chose my shoes here, found my number and even recommended shoe insoles and, last but not least, a concealer and a bandage for the night Pro Deviated Thumb. For a long time I did not meet with such willingness and professional approach. And I note ... the lady was more like a young lady or a young lady and she treated me wonderfully. Thank you so much . I will definitely recommend ...

I do not recommend buying in the store due to the approach to the customer. I bought canvas sneakers for 1490 CZK, unfortunately a defective piece. When experienced in a store over a sock, the defect cannot be identified. Due to the fact that they are canvas sneakers, which are worn without a sock, after trying on shoes at home, on a bare foot, the shoes cannot be worn. On the heel, where there is a seam / gluing, a large part has sharp edges that rub bare feet. Therefore, the shoes are not yet worn with a tag, otherwise nice, the material looks good, but this does not correspond to the approach when claiming a defective piece. There was a lot of disappointment in solving the problem. Response and approach to the customer: - They refuse to return the money for a defective piece (I quote: "they are entitled to it by law") - They don't have an exchange for the same piece - Or we will write a complaint (after settling the complaint for about 30 days for shoes that you can no longer wear due to the material, unless you wait until next summer) - Or choose other shoes and you have to go to another store (I quote: we have more modern ones) and if you do not choose, you are unlucky for 1490, - To all this, I quote the statement of the lady: "it's your problem, because you have 9 hours to try on shoes in the store" - unfortunately, but not on a bare foot. To sum up: you can recognize a good trader by his reaction to a negative review. This reaction will tell you everything the customer needs to know about the trader. Just read, for example, the lady's reaction to the negative review of her approach in the store in Lidická - Smíchov. But it also has its positives. I will use this approach in my presentation - How to guarantee discourage a customer. If you have medical shoes, then I recommend buying from sellers who value the customer and if they no longer have the same piece to exchange, then at least return the money. One then likes to shop there again.

Unfortunately, I will have to shop elsewhere. I have probably never experienced such slow service. I was waiting at the store with selected shoes - I needed the sizes to try. I really tried to be patient, the lady is older, so I didn't want to beg her. I waited for the two customers to pay in front of me, which in itself took forever. Then the saleswoman went back and called without saying anything. I was in the store with my son, who somehow was losing patience, so we didn't wait any longer. meter from the saleswoman with two pairs of shoes and I'm waiting for the gracious to take a moment ..