A. T. FORNAX, Ltd.
About A. T. FORNAX, Ltd.
A.T. Fornax, Ltd.
Company Profile
The company A.T. Fornax, Ltd. was founded in 1995 for the purpose of importing gourmet establishments. Since then it has developed in important representative of quality gastronomic technologies from leading European manufacturers from France, Italy, Great Britain, Denmark, Spain, Holland and Poland, and which is able to provide not only the sale of such equipment from those manufacturers, but also provide sales, technical and service support of delivered devices.
On the Czech market we represent renowned European brands
Astoria/MCE, Ambassade, Bravilor Bonamat, CB Italy, Ecovac, Lacanche, Lincat, Lozamet, Omniwash, Paderno, Panasonic, Promek, Robot Coupe, Roller Grill, Santos, Sigma, Simag, Sirman, Varimixer Bear and Zumoval.
The portfolio of devices that we offer is intended for use in a wide variety of catering establishments (restaurants, hotels, canteens, cafes, bistros and fast food operations, hospitals and other facilities of public catering). Wide range of our offer allows the selection of equipment according to the required load, performance and construction to suit most operation patterns and service.
Long-standing cooperation with foreign manufacturers and building close business relationships allows us
- to represent all brands in the Czech market with high quality and efficiency,
- to provide maximum support to the customers in selecting the proper equipment,
- to provide technical support and services for repairs, installation of larger units and equipment requiring professional installation,
- to expertly familiarize person operating the machine with the use and routine maintenance.
It is taken for granted that we not only provide warranty service of the supplied brands, but also customer service of delivered and other devices.
Our advantage is that thanks to the service history we try to repair older models of production, respectively even models that are no longer in production program of the producers.
Mission
The vision of our company A.T. Fornax is to continue to build an efficient and productive company with nationwide sphere of activity and to become a company that has been striving on a long-term basis to ensure for satisfaction of our customers and that they leave with a feeling of good business and that are glad to come back to us again.
The customer satisfaction is achieved through:
- team work, years of experience, expertise and capabilities of the employees of company A.T.Fornax,
- cooperation with trusted suppliers of quality catering technology
- reliable and cost-effective delivery of spare parts,
- use of modern technologies, development of support services and efficient logistics,
- considerate approach to the environment,
- ethical business.
Company Mission A.T.Fornax
First and foremost is our customer who requires high quality services - his expectations and demands. Quality of Service is understood as a long-term service that is qualified, provided quickly and is maximally adapted to individual needs and requirements of customers.
Our mission is to focus on:
- import and sale of quality gastronomic facilities and units,
- sales and technical support,
- providing quality and fast customer service,
- high competitiveness of our services, not only in quality, but also in cooperation with suppliers and in the speed of delivery and the final price of our goods and services
Contact A. T. FORNAX, Ltd.
Address : | Vrázova 3/2144, 150 00 Praha 5-Smíchov, Czechia |
Phone : | 📞 +8 |
Website : | https://www.atfornax.cz/ |
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City : | Praha 5 Smíchov |
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Roman Olejar on Google
★ ★ ★ ★ ★ |
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Martin Sedláček on Google
★ ★ ★ ★ ★ |
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icecz1 “ICE” Iceman on Google
★ ★ ★ ★ ★ Profesionální přístup.
Professional approach.
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Dagmar Dvorská on Google
★ ★ ★ ★ ★ Ochota, vstřícní
Willingness helpful
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Tomas Stolinsky on Google
★ ★ ★ ★ ★ Lidi z firmy v pohodě ale parkovàní je problém
People from the company cool but parking is a problem
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Lubos Hermanek on Google
★ ★ ★ ★ ★ Velmi pohodový personál, příjemné skládání dovezeného zboží.
Very relaxed staff, nice folding of imported goods.
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Marian Pašiak on Google
★ ★ ★ ★ ★ Velký výběr zboží.. vždy ochota poradit...
Large selection of goods .. always willing to advise ...
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Pavel Vychodil on Google
★ ★ ★ ★ ★ Poptával jsem opravu mikrovlnky Panasonic (domácí vyšší model)
Technik mi řekl, ať ji přivezu. Cca po měsíci jsem opravu urgoval, tak mi řekli, že posílají na diagnostiku. Po další urgenci a osmi týdnech celkem mi napsali mail, že přístroj neopravi, neb neseženou ND a že si jej mám vyzvednout. Když jsem přijel, sdělili mi, že ještě nepřivezli se svozem, takže jsem jel ještě jednou. Zaplatil jsem 690Kč, asi expresní příplatek a dostal papír kde "odborník psal", že přístroj nefunguje.
Nevim, proč si nezjistili předem, zda jsou dostupné ND. Mohl jsem ušetřit peníze a 8 týdnů...
Takže pokud je měřítkem kvality servisu rychlost, odbornost a jestli vám to opraví ( ne vymění kus za kus), pak sem nikdy. ?
I asked for a repair of a Panasonic microwave (home higher model)
The technician told me to bring her. After about a month, I urged the repair, so they told me they were sending for diagnostics. After another emergency and eight weeks in total, they wrote me an e-mail stating that the device would not be repaired, or that the spare part would not be found, and that I should pick it up. When I arrived, they told me that they had not yet brought a ride, so I drove one more time. I paid 690 CZK, probably an express surcharge, and received a paper where the "expert wrote" that the device does not work.
I don't know why they didn't find out in advance if spare parts are available. I could save money and 8 weeks ...
So if the measure of service quality is speed, expertise and if it fixes you (not swapping piece by piece), then never come here. ?
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