AC AUTOSKLO, s.r.o - Brno

Professional approach, quick and easy agreement, great job. Absolute satisfaction. Services used: Windshield replacement and tire fitting.

Unusual willingness, absolute expertise, satisfaction. I warmly recommend !!!

5 stars for a job well done, but most importantly I would give once so many stars for approaching the customer and solving the problem. After replacing the glass, I picked up the car in a few hours. I found that it was as if the wind was blowing from the windscreen. I called the owner and he was very willing to deal with the matter. After bringing the car, he took me back home and after removing the defect, he brought the car back in front of the house. The defect was not in the glass, it was well glued, but in the guide rail, which had rotten rivets. The owner put new rivets and fastened the bar properly and it was over. What I really appreciate is the very approach, because character and honesty are shown not when it pays, but when a problem arises. And I am glad that this company also confirms that you will go the furthest with honesty, which is very rare for entrepreneurs today, which is full of lucrative people. I definitely highly recommend it to everyone. Don't worry, you won't step aside here

I have to add my own, not very good experience. I will start with what I was extremely satisfied with, and that is the dealings with the owner and the speed of the exchange. Mr. Cupák is a very helpful person and understands the problem of windows, on Thursday I arranged an exchange, on Friday brought the original glass from the car manufacturer and Monday morning put a car to pick it up in the afternoon. For this part everything went perfectly without any problems, great communication and exchange price as well. On Monday I handed over the car to his colleague and when I picked it up, I discovered several paint damage on the car. Given that the car was glazed quite quickly, so I dirty fenders and the rest of the sealant on the dashboard so much. The problem was just the scratched lacquer at the top of the A-pillar. One side seemed to be polished, but the other side was down to the base color and hence the need to paint locally. I confronted this before taking over an employee who apologized for using a string to cut it. Given that the owner was not in the company I postponed the solution until it has space. I paid and left. The next day I sent a photo of damage to the owner and he was terrified as possible. Unfortunately, he had no time before Friday to come by myself. When I arrived and showed him the damage, he calmly told me that his firm couldn't do it. I replied with the question of who else could do this when the original factory glass was on the vehicle and I didn't get the answer. The icing at the end was his colleague to whom I handed over the car and took it from him. On Monday, he first confirmed the damage caused to me and apologized for realizing that he had carved it in another way in 4 days and could not do it. After rational agreement with the owner that the repair (local grinding, painting, polishing) will not pay me, he suggested that I buy a correction pen and repair it myself. I thank him for the recommendation of a solid company that was able to mix exactly the color, but I regret that I did not pay the correction pencil as we agreed. To sum up, they do the job of replacing glass very well, but it is better if it is done by the owner himself. If you hand over the car to his colleague, then mask the tape A pillars and roof so that you do not have to end up with a complaint that has no solution. EDIT: I found more damage today. The entire torpedo set (plastic under the window, around the wipers) has all the grips broken, so it holds only the willpower on 2 clips at the fenders. Additionally, the battery holder nut is not returned. Awesome. Bottom line - slackers, motherfuckers through complaints and even destroy your car! If you like your car, avoid this company and its employees!

Repairing a crack from a stone on the windshield - great approach of employees, quick repair (about 30 minutes), waiting, I have nothing to complain about.