Albert
3.5/5
★
based on 8 reviews
Contact Albert
Address : | 614, Molákova 578, 186 00 Praha 8, Czechia |
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Phone : | 📞 +8 | ||||||||||||||
Website : | http://www.albert.cz/ | ||||||||||||||
Opening hours : |
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City : | Praha |
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Timi Kondrak on Google
★ ★ ★ ★ ★ Shop is really popular, not enough cashiers, therefore they are quite tired all the time. However this is one of my favourite branch. Store is organized and clean
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Jakub Folejtar on Google
★ ★ ★ ★ ★ Personel is always in bad mood, and due to lack of training, they are not able to process queues of foreigners, as they simply start speaking czech to them, while commenting to everybody else that they hate this kind of scum. There are no informative signs about any process, which is then being pushed to customers, well with similar comments. Half of the stuff you bring home, mainly organic food is just to throw it out, as they are keeping it woth deffected food. Definitely not recommending if you have other options.
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A.C. on Google
★ ★ ★ ★ ★ I live next to this supermarket for the last 5 years and by far it's the worst supermarket I've ever been.
The customer service provided is nonexistent and the employees are very rude.
I try to avoid it as much as I can, even if I live 4min away from it. There has not been any changes in years and each experience is just worse. I strongly recommend to everyone to avoid it too!
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Melihzar Kowi on Google
★ ★ ★ ★ ★ Easy access. Simply shopping to get small items. Very clean.
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Pavel Hrdina on Google
★ ★ ★ ★ ★ This ia the worst grocery shop I've ever visited. I live lie 3 minutes from the shop so everytime I need last minute stuff I should be able to buy them there. However the manager decided they will get rid off 50% of sortiment including cheese and sausages, ham, salami, etc and will substitude it with tons of beer. Cheap beer.
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Dianna H. on Google
★ ★ ★ ★ ★ This 'supermarket' is abysmal. The staff in this store have zero customer service etiquette.
When scanning items of food, they're so aggressive that you feel it's an inconvenience to them. It's not just one day every now and then, it's every single store visit.
On my last visit, I added my items to the till conveyor belt and placed my basket under the counter (where they're usually kept, before a member of staff collects them and puts them at the front of the store). The member of staff scanning my items aggressively asked me to put my basket at the front of the store. Without complaint, I did so. When I got back to the checkout, a group of boys had already placed their items on the conveyor belt, without the divider, and the staff member had already scanned half of their items into mine.
We all began explaining to her that she had put our shopping together, and we weren't shopping together.
She began to complain and grunt to us all, as though it was our fault, when she clearly knew these customers weren't with me before. She requested what I presume to be a store manager or supervisor, to come and remove the items that weren't mine from the till.
He removed items and she confirmed the price of my shopping. I prematurely paid, as I wanted to get out of there. Once the transaction was complete, I waited and asked for a receipt. She began to shout that I could not have a receipt now. I asked why, and explained that I am entitled to a receipt and she used a hand gesture to tell me to leave.
This is just one example of a terrible experience I've had in this store and It's such a shame given that it's right in the centre of a selection of popular hotels, and newly built offices.
The staff in this store simply do not care about their customers, and this gives the Albert Supermarket chain a really bad name.
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Miki Black on Google
★ ★ ★ ★ ★ Lookig old but as any other Albert, alright!
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Matthias Janshen on Google
★ ★ ★ ★ ★ Do not visite! Nenavstevovat! Nicht besuchen!
Nejodpornejsi kram,pan manager je nejvetsi vulgar a mysli si jak je dobry,vetsina produktu jsou prosli a maji bordel vsude!!the mannager is a pile of s””” very rude most of the produckts are out of date!!der manager ist frech meistens schlechte produkte die bald durchfallen!
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