Alza - Severní 255

Be careful!!! May 16, 2022. I came to the store to buy 2 phones and 2 cover, chargers and a few other things. There I met a good salesman, we collected everything I wanted in the basket, everything was in stock so great. I paid for everything. I was told to wait a few hours and that I would receive an SMS, everything is OK. I returned to the store after 2 hours, I did not receive an SMS. And then they tell me there's no cover, it'll be tomorrow at 8.15. OK. 5/17/2022 at 7:00 I received an SMS that everything was ready for collection. I was there at about 8 am, everything as always got a flyer and I'm waiting. I waited at least half an hour, I couldn't stand it and asked where I had the thing! Another 15 min. Hurrah. I got my stuff BUT WE VERY VERYLY 1 IS NOT A PHONE !!! we will refund your money. I'm very calm, I don't want money, I want a phone, I'm ready to wait as long as it takes. Agree OK. I warned the cashier that I could pick up at the end of the week. On 18.05.2022 at about 8 o'clock an SMS arrived ready to be picked up. Great, I thought. On 21.05.2022 at about 15.00 I arrived at the store. THE BEST NOW. The phone has already been removed. WHO WHEN AND WHERE? We don't know. I asked me to look at the cameras that took the phone, I was told they didn't have access to video surveillance and that this could only be done on May 23, 2022. Monday, what is it, I said I was calling the police! And after 5 minutes, they found the phone and handed it to me. ALZA what was that?

New building, large parking lot. I was on Alza Drive, and the first contact was wrong, I clicked on the monitor the order number and what I entered did not appear anywhere. I didn't know at all if I had entered correctly, on the third attempt to enter blindly everything went well and I went on to deliver. There all the windows closed, without a single sign of life, only on the last inscription - Wait 5 to 10 minutes, we are preparing the goods. So it was only four minutes, but I had no idea where to wait. It wasn't pleasant, next time I'd better go inside. But the gentleman who gave me the goods was willing and helped me load everything into the car. And when I asked me, he told me that there was an error in the system and that the fix was being worked on, so entering funguje works badly.

Great place! I was here around 7 pm and there were a minimum of people. The store is de facto in the middle of the field so there is no "shopping". Altogether about 5 cars standing in the parking lot for about 100, peace and quiet everywhere. The staff was very nice and helped me load everything into the car. While loading, the man obviously noticed dog hair everywhere in the trunk, and after making sure I had two dogs, he gave me goodies for them! Just out of nowhere, a very pleasant experience :)