ARTIK STUDIO s.r.o. - Raisova 574/4
5/5
★
based on 8 reviews
Contact ARTIK STUDIO s.r.o.
| Address : | Raisova 574/4, 400 03 Ústí nad Labem-Střekov, Czechia |
| Phone : | 📞 +7 |
| Postal code : | 400 |
| Website : | https://www.keramickepece.cz/ |
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Rasmus E on Google
★ ★ ★ ★ ★ We ordered a kiln (Kittec CB 80 S Eco) including furniture and electronics for delivery to Sweden. Even including the transport of a standard EU pallet across half of Europe (290 EUR incl. taxes) this was among the cheapest offers available for the purchase. The Kittec kilns are manufactured in the Czech Republic so the total shipping costs would probably not be much different if we purchased from a local retailer.
We discussed our purchase and placed the order entirely by email contact with the Artik Studio staff who were friendly and answered all our questions clearly and promptly in English. They provided useful information about the product and also helped us locate an English language manual.
The purchase Terms & Conditions are available only in Czech, but based on a Google Translate and some clarifying questions by email we find nothing extraordinary about them. The standard warranty is 2 years, but for Kittec kilns it is 3 years. An advance payment of 30% was required to place the order and the remaining 70% was paid just before they dispatched it from the Czech Republic (both parts by direct bank transfer).
The goods were well packaged and arrived to our door without any visible damage. The delivery was delayed by a couple of days in Poland, probably due to a mistake by the shipping company, but apart from this minor hiccup the whole process was very smooth. The kiln itself looks great, although we have not had time to test it yet. So far, we are very happy with the purchase from Artik Studio.
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Ironwood on Google
★ ★ ★ ★ ★ Very professional sellers of ceramic items. Found a lot of kilns of principal brands as well as furnishing. I warmly recommend them.
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Zofia Krakowiak on Google
★ ★ ★ ★ ★ An excellent experience! The store is packed with quality ceramics tools and equipment. I bought a slab roller with delivery to Spain, the price was very competitive, the contact with the seller fast and professional and the delivery on time. Highly recommended!
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Lara Federspiel on Google
★ ★ ★ ★ ★ Very good contact. Very nice people. Finding a solution to everything. Not complicated at all. I would recommend.
We bought our Kiln and there was a fabrication mistake and they quickly proposed a fair solution.
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Crinu Cirstea on Google
★ ★ ★ ★ ★ I bought an NRA-04 pugmill model from Artik Studio. It was a pleasant experience. The communication was very good and the delivery fast. In the future, I will confidently use their services again.
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Dimitar Atanasov on Google
★ ★ ★ ★ ★ Many thanks to Artik Studio and personally to Stepan Libiger, for pointing us to the right choice for buying a ceramic baking oven. We wish success to the whole company.
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Женя Дворская on Google
★ ★ ★ ★ ★ I'm completely satisfied with the cooperation with this shop. I've managed to buy the pottery wheel from the other country. Josef is a wonderful manager and he has done everything to help with delivery and purchase. I definetely recommended this shop as they amazing service. I'm really grateful)
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Martin Hristov on Google
★ ★ ★ ★ ★ I purchased a clay roller and I have to say that my experience was nothing but positive.
The guys spoke English and were patient enough with my many questions. They helped me choose the right model and even found a cheaper solution for delivery to Italy.
All in all they are very friendly, helpful and on point! Pleasure doing business with companies like this.
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