Auto Pošík, a. s. - Renault Uhlířské Janovice - Kolínská 836

Super service. In the morning I call that I need a warranty inspection and at 1 pm I was in the workshop. Many thanks to Posik !!!!

Mr. Executive super gentleman and I highly recommend. Thank you very much for your willingness

I do not understand how this salon, may be the official dealer of Renault cars. Terrible attitude to the customer. Clutter in orders. It's good that I write this review after a week's break ...

I have no experience with service, but only with sales. Family fa. quite willingly offers for sale Dacia and Renault. It dragged on a bit with the seller's private phone calls to his grandmother and granddaughter.

Experience with this seller is a disaster in a word. A few months ago, I was dealing with the purchase of a Duster, and since I came to this salon as a customer with more knowledge and information than what the staff could offer me, I preferred to order and consult the vehicle elsewhere. The dealer should be fully trained and informed about the cars he sells, know the options of equipment, engines, colors, and not to train each other on the spot and with the dealer what I can actually order there. The only thing I can highlight is Mr. Jiří Pošík, who knows the vehicle well from a technical point of view and has something to offer during the test drive. Today I had exactly the same experience when ordering winter bike sets, when I ordered the mentioned sets at the Dacia shop and entered a reservation for bikes and assembly. Subsequently, I had a phone call with the dealer, where I had to explain that I did not really order the car, but I ordered the wheels for the vehicle, and since this was done through the official Dacia website, the error will probably not be on my side. After a while, the lady would probably bite into how their system works and that there are really ordered wheels, not the need to service the vehicle, but I was not nervous about that and I canceled the order here and immediately ordered from another dealer, where everything works about knowledge better. I'd rather drive a few kilometers away for services, where I won't have to put up with this type of action on the part of the seller, when I slowly feel like a sandblasted part-time worker in a field picking potatoes.

Trying to help and find a common solution. Mr. Pošík obviously understands cars and trade. I feel good about every visit. A service where they try to satisfy you.

Unfortunately, I'm starting to have an increasingly controversial feeling - the new Sandera stepway series purchased this summer - a great car, pedal, unfortunately there was a problem with air conditioning after a long drive - already the 2nd repair and I wish it would work, drive 80 km there is no honey back and forth. But the service is helpful, hardworking, he explains, advises. I would also like to commend a fairly decent communication with Jr. Miss Pošíková, who is generally diligent, even if a little knowledge wouldn't hurt her any more - for example, I asked the ND for a double floor and she wasn't able to put it in a pile without a service for almost a week, which is a shame. But what I've been breathing out after several times is the negotiations and approach of the older lady dealer (unfortunately I don't know the name). Knowledge and informability about sales cars is pathetic, I was even amused by the sentence "I'm sure you'll know better than me" about buying a car: Oh, or she didn't even know how to read the mileage from the car display .... When asking for service , if they tried the car after the repair and tried to be sure that they would not hand me the unrepaired car again, the voice of the mentioned lady was even raised on me, generally with quite annoying behavior. The handover of a replacement car was not specified in any way, and suddenly, by the way, I was told that they needed the car almost immediately, without tolerance, that, for example, a person goes to work. Working hours until 3pm, then slams the door and no one anywhere. I would expect, for example, friendliness to the customer that someone will still work overtime for 1.5 hours and wait until I bring the car after work, or an offer from me to bring the repaired car and take a spare