AXIT CZ - Kladská 1513
4.7/5
★
based on 8 reviews
Contact AXIT CZ
Address : | Kladská 1513, 547 01 Náchod, Czechia |
Phone : | 📞 +7799 |
Postal code : | 547 |
Website : | https://www.axit.cz/ |
Categories : | |
City : | Náchod |
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Y. Kazmiruk on Google
★ ★ ★ ★ ★ Nedodrzuju dobu expedicie tovaru, ktoru maju napisanu na stranke ani po upresneni, co napisu do emailu. Bol som nuteny zrusit objednavku nakolko tovar skladom mi neposlali ani po 7 dnoch.
Ceny a sortiment maju dobry ale vyladena logistika im znacne chyba.
I do not observe the time of dispatch of the goods, which they have written on the page even after specifying what I write in the email. I was forced to cancel the order as the goods in stock were not sent to me even after 7 days.
Prices and assortment are good, but well-tuned logistics make a significant mistake.
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Maria Matt on Google
★ ★ ★ ★ ★ I was looking for an e-bike with specific characteristics and I've found their shop on-line with a lot of different e-bike.
It was one of the best experience I've ever had with an online purchase: their customer support helped me a lot to find the e-bike I was looking for with the best size for me and their answered to all my questions, clarifying all my doubts!
I would like to mention specifically Jana H. that spoke to me all the time in english, as I'm italian, and it's all her credit if I've decided to buy my new beautiful e-bike !
The shipping to Italy was very fast and inexpensive! My new e-bike is perfect!
I absolutely recommend this shop!
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Cercavo una bicicletta elettrica con caratteristiche specifiche e ho trovato il loro negozio on-line con un sacco di e-bike diverse.
È stata una delle migliori esperienze che abbia mai avuto con un acquisto online: il loro supporto clienti mi ha aiutato molto a trovare l'e-bike che cercavo, con la taglia giusta per me, e hanno risposto a tutte le mie domande, chiarendo ogni mio dubbio!
Vorrei citare in particolare Jana H. che, visto che sono italiana, mi ha supportato durante l'acquisto parlandomi in inglese, ed è tutto merito suo se ho deciso di acquistare la mia nuova bellissima e-bike!
La spedizione in Italia è stata velocissima ed economica! La mia nuova e-bike è perfetta!
Consiglio assolutamente questo negozio!
I was looking for an e-bike with specific characteristics and I've found their shop on-line with a lot of different e-bike.
It was one of the best experience I've ever had with an online purchase: their customer support helped me a lot to find the e-bike I was looking for with the best size for me and their answered to all my questions, clarifying all my doubts!
I would like to mention specifically Jana H. that spoke to me all the time in english, as I'm italian, and it's all her credit if I've decided to buy my new beautiful e-bike!
The shipping to Italy was very fast and inexpensive! My new e-bike is perfect!
I absolutely recommend this shop!
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I was looking for an electric bike with specific features and I found their online shop with a lot of different e-bikes.
It was one of the best experiences I've ever had with an online purchase: their customer support helped me a lot in finding the e-bike I was looking for, with the right size for me, and they answered all my questions, clarifying all my doubts!
I would like to mention in particular Jana H. who, since I am Italian, supported me during the purchase by speaking to me in English, and it is all thanks to her that I decided to buy my new beautiful e-bike!
The shipment to Italy was very fast and cheap! My new e-bike is perfect!
I absolutely recommend this shop!
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Marianna Hodásová on Google
★ ★ ★ ★ ★ Cyklosedacka, ktorú som si objednala, prišla zabalená nedbalo, nebola ani v igelite (ktorý bol pri nej v krabici) ani v originálnej krabici, len obložená kartonmi od Nestlé.. Dobrý dojem z inak drahého tovaru som nemala, polstrovanie vyzeralo byť poškriabané, buď to bol výstavný kus alebo použitý tovar a v prvom momente som ho chcela vrátiť...
The bike seat I ordered came packed carelessly, it was neither in plastic (which was next to it in the box) nor in the original box, just lined with cardboard from Nestlé. I did not have a good impression of otherwise expensive goods, the padding seemed to be scratched, either it was an exhibition piece or used goods and at first I wanted to return it ...
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Juraj Lupač on Google
★ ★ ★ ★ ★ Nákup 2 kol cez internet aj dodanie prebehlo rýchlo za čo obchodu ďakujem a naplnili tým dobrú spätnú väzbu ktorú som na obchod počul.
Recenziu však upravujem po 8 mesiacoch od nákupu a nájdení problémov s brzdami . Bohužiaľ reklamácia tovaru nie je možná pomocou autorizovaného servisu. Brzdy sú pri oboch bicykloch ktoré som kúpil problémom , nezávislé mi to potvrdil servis v Prahe (pri posezonnom servise sme zistili že nejdú upraviť - po cca 10 km jazdy brzdy zmäknú) aj zastupca výrobcu. Aj napriek tomu obchod vyžaduje pre reklamáciu doručenie bicyklov do Náchoda.
The purchase of 2 bikes via the Internet and delivery took place quickly, for which I thank the store and thus fulfilled the good feedback I heard about the store.
However, I am editing the review 8 months after the purchase and finding problems with the brakes. Unfortunately, complaints about the goods are not possible with the help of an authorized service. The brakes are a problem with both bikes that I bought, it was independently confirmed to me by the service in Prague (during the post-season service we found out that they cannot be adjusted - after about 10 km of driving the brakes will soften) and the manufacturer's representative. Nevertheless, the store requires the delivery of bicycles to Náchod for complaints.
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Kristýna Zdvyhalová on Google
★ ★ ★ ★ ★ Jsem velmi spokojená s prodávajícím, vše co jsem potřebovala vědět, mi řekl, vysvětlil a poradil. Takže za mě jeden z nejlepších obchodů s koly, který jsem navštívila. Snad budu spokojená i se servisem.
I am very happy with the seller, everything I needed to know, he told me, explained and advised. So for me, one of the best bike shops I've visited. I hope I will be satisfied with the service.
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Martin Sznapka on Google
★ ★ ★ ★ ★ Vyhody: velky vyber, dobre ceny, rychle dodani
Nevyhody: trochu horsi komunikace pri reklamaci
Advantages: large selection, good prices, fast delivery
Disadvantages: slightly worse communication when making a complaint
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Marc le breton on Google
★ ★ ★ ★ ★ Very good communication. Fast delivery and the bike was perfectly packed!
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Horst Wirth on Google
★ ★ ★ ★ ★ all fine. The seller reacted quickly to inquiries regarding additional information about articles! Ordering, shipping, everything is great, even abroad. I can only recommend.
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