Belvedere Hotel Prague - M. Horákové 19
4.1/5
★
based on 8 reviews
Contact Belvedere Hotel Prague
Address : | M. Horákové 19, 170 00 Praha 7-Letná, Czechia |
Phone : | 📞 + |
Postal code : | 170 |
Website : | https://www.hotelbelvedereprague.cz/ |
Categories : | |
City : | Praha 7 Letná |
Description : | Understated lodging offering free Wi-Fi & breakfast, plus a restaurant & a relaxed bar. |
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Gosztonyi Balázs on Google
★ ★ ★ ★ ★ Beautiful from the outside. Everyone is nice, but the breakfast is extremely poor quality and the choice is ridiculously small.
The room is not soundproof enough, you can hear someone walking past the door or talking in the hallway.
No carpet in the room, light switches are very stupidly placed
(no central switch)
No sign on the door (please clean/do not clean)
There is no way to charge the phone/laptop comfortably, you have to crawl on all fours behind the bedside table to the socket.
I booked a cross on booking dot com, but due to some anomaly, they don't allow you to write a review, you can only send it to the hotel... but it's weird. It's fine for short sleeps, but don't expect too much.
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A SH on Google
★ ★ ★ ★ ★ Nice hotel overall, but better attention is needed for 4 star hotel to make the stay more comfortable on room and bathroom facilities.
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Alexander Boese on Google
★ ★ ★ ★ ★ First of All we had a great time and this is primerely due to the friendly and competent Staff.
Now to the Rooms
The hotel in General has a rather old fashioned charm but it is all clean working and in goid shape.
The area around it is central and it is very close to two of the most bequtiful parks in prague.
I recommand going there.
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Viktors Ksendzovs on Google
★ ★ ★ ★ ★ Be careful , hotel is a scamer. If you book room via booking, you already paying all taxes. In check out date hotel gives you invoice fo city tax. They know about that you are already paid, but they call this bookinh included payment "currency conversation tax". Be shure that you are'nt stay at these hotel. As well this rooms are very bad for alergics, verry dusty, and not a very clean ventilaition systems.
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Slawek C on Google
★ ★ ★ ★ ★ Do NOT book with these guys !!!
I was driving to Zurich and wanted to stop by in Prague....I booked them via Booking.com as the page says: "Parking is provided in the underground hotel car park"
I made the reservation and contacted them to confirm the parking spot..... the reply was "Sorry...we have a very small parking lot but you can park at a near parking...only 1.4KM away (1 mile) and walk over."
I am like... WHAT??
Well... in that case I asked them to cancel my reservations (over 2 weeks ahead of the trip) - and they replied; "No can do.... this reservation was non-refundable"
Back and forth emails... call to Booking.com... they also tried but the Hotel wouldn't respect my ask to cancel.
They kept saying.... Reservation is non-refundable and you can park at the other spot.
What a HORRIBLE Customer service !!
How can you advertise and say you have underground parking lot available if you have extremely limited space.....and what kind of Hotel would require its clients to first call and verify parking availability before booking a room ???
DO NOT STAY AT THIS PLACE - they NEED TO BE TOUGHT some basics of Customer Service
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Michele Piperni on Google
★ ★ ★ ★ ★ Good Hotel, worth the price. Best free breakfast I have ever had, and nice for the room to have 3 single beds. Would stay again.
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Oleksiy Ostapenko on Google
★ ★ ★ ★ ★ During our stay we had quite a positive experience there with people, however it was not that good with accommodating. Must admit the breakfast was just fine. Great service at reception, quite good cleanliness, nice underground parking. Convenient location, public transport is just 2 minutes away. (Tram tickets are ~ €1,20 per 30min; ~10-15 minutes was enough to take to the center by tram, and about 30 minutes of walking)
But in the room:
- there were not enough power supply sockets (nowadays everyone needs to charge their smartphones daily at easily accessible places)
- a light in bathroom was blinking all night long without possibility to turn it off (like in horror movies ?) luckily we could just close the door..
- a light in bathroom was turning off few minutes after entering there even if someone was inside a shower cabin (had to go out several times to wave with hand behind the sensor during taking a shower)
- a bottle of water would be a valuable addition to have it upon arrival. (That’s just a wish, to not forcing the visitors going out seeking it on the street)
Thanks for welcoming us at your hotel!
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Antonín Pikora on Google
★ ★ ★ ★ ★ We had some family event here and I can honestly say I'd go for it again. Friendly and professional staff did everything to make our time even better. Rooms are nice and clean with comfy beds. I'd love to send special thanks to miss Klára from kitchen who's customer service was outstanding!
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