BRIMET s.r.o.

Super employer

Classic beer house

Nice work, but watch out for complaints !!! The BRIMET company supplied our house as a subcontractor with balcony railings and glazing of several loggias. In addition to minor and common problems such as delivery dates and adherence to them, we liked it and we were more or less satisfied. Unfortunately, after about 2 years, still under warranty, the railing began to crack due to a structural defect. It took them a month to come and see the defect after several emergencies. The technician acknowledged the defect on the spot, and subsequently the company, but now they are zigzagging with the help of a lawyer, blaming us and trying to "flick" the repair with booms and rivets, instead of repairing the railing to the same design in which we ordered it. It doesn't seem like the approach of a company that I would like to order again.

I definitely do not recommend this company !!! The only situation when they behaved correctly was at the time of ordering the balcony glazing, its focus and agreement on installation. After paying the deposit, nothing could be relied on. Delivery times have been dragging on over and over again. The day of the installation of the glazing was revoked and changed several times, even on the day of the agreed date, when we took a vacation and waited for them. After half an hour of waiting and telephone contact from us, we learned that nothing is happening that day, because some components did not arrive from production again, etc., etc., etc. The work of the fitters themselves was done well, they handled well with installation problems, really they were handy. The installation took place in 2016. I now have more experience with this company after 4 years, when we needed spare interglazing strips, because the original ones were destroyed due to weather conditions. After calling the company's info line, I was told that it is not a problem, I just have to write my request by email, it was 6/24/2020. This was followed by several phone calls, several emails, specifically 24.6., 1.7., 3.7., 14.7., 16.7., 27.7. 2020. There have been several well-known excuses and subsequent promises as free shipping and to this day we have nothing. We found another company that also glazes balconies and moldings we have at home within a week. So I know it works and I also know that absolutely nothing has changed for this company in 4 years. Disinterest, non-communication, arrogance.