Car Citon Ltd.

Very bad experience - canceled service date (geometry) the day before, which I would understand. But the reluctance to set another date for the repair is incomprehensible to me.

My first experience is very good, helpful staff.

Authorized service. I was here for a presale tour. All right. Prices for service work approx. 1000 CZK / h

We have a C5 family and have been managing it for a very long time, so I don't know why it takes so long, it's interesting

Really appalling approach to customers in the service department. Rust appeared on a car that has driven 16,000 km and not used in winter. The car is still under warranty, but the claim was rejected. During the warranty inspection, where I always told them to do everything necessary to meet the warranty conditions, they did not check the paint, probably intentionally, so that they would have a reason to reject a possible complaint. In any case, our company will take legal action against this company. I do not recommend Citroen cars, they are of poor quality, service is very expensive and the services associated with it are disastrous.

So I've never encountered something like this. In the best sense of the word. We chose the vehicle that Car Citon offered on the Internet. A very helpful conversation at the first telephone contact. We discussed with the seller all the ailments on the vehicle, the service performed, the current condition. There was a photo shoot of "ugly" places and an email to give us an idea. (To be precise, it was a van with a certain mileage and age, where such a condition is expected :-)) Furthermore, at their own expense before our arrival, they made a new TK + ME and new tires were put on the car. Since we have it in Olomouc across the country, we chose to travel by train and on the day when the car show is closed. The staff accommodated us to the maximum. Ie. they went to work on their day off and came to the station for us. We were able to inspect the vehicle as thoroughly and for as long as we needed. A test drive followed, which just confirmed everything we talked about on the phone. We wrote down the necessary ones and pushed home. The phone rang 3 hours after purchase. In it, the Car Citon dealer said that everything is fine while driving and we are satisfied with the vehicle? After our amazement that anyone was interested in what he had already sold, we replied yes that everything is great. The Lord wished us a nice and above all safe journey, and sometimes goodbye. We have already bought several dozen vehicles, but with such a professional, nice, honest and helpful approach, we have never and never met :-) Definitely a thumbs up for me and if another vehicle is needed, I will go across the country, because here they are real professionals :-)