Česká pošta

I'm sorry that if I want to write a review, I have to give at least 1 star. In the case of this post office (and post office in general), even a 1 star is more than a generous rating. This mail is a tragedy. Parents and letters are not delivered in principle. In the mailbox we always find only a call to be picked up, even though the woman is at the maternity leave and 99% of them are always someone at home. There are always hourly queues at the branch, out of about 5 possible, a maximum of 2 windows are always open. Once in about 5 years I saw 4 open windows here, but it was a miracle. Uncollected packages are sent away before they ever write to you to be picked up. It has happened to me twice that I came to the post office on the last day when the package was supposed to be picked up and it was no longer there and instead of any apology, the lady behind the counter assured me that it was my fault and I should go on time. When I tried to explain to her that I was here on time and that if the delivery girl was not lazy to deliver (that is, to perform her basic work duty for which she receives a salary), I would not even have to come here. The girlfriend had already lost the package several times, or they had claimed that she had only one at the post office, although she was sure that she had 2. Of course he was there and the girlfriend had to go there again. And this is how I could write an entire book. I have been trying to minimize contact with the post office for a long time. I order everything through other delivery companies. Everything is better than mail. Now I am also setting up a data box so that I do not have to go there even because of the official "state" letters. Unfortunately, some shops and services are only offered by the Czech Post, but I always try to avoid them unless it is absolutely necessary. And what's he currently allowed to reduce working hours? These should work 25 hours a day to persuade them to do what they are supposed to do. In short, a mess, laziness, reluctance, unpleasant behavior and overall services that are worth licking ....

Above-average waiting time .. usually half an hour or more, daily endless queues prevent working people who do not have enough time to pick up just a stupid letter .. usually only one counter open .. arrogant and disgusted attitude of employees .. for me it is not the worst branch of the Czech Post in Kladno .. but the worst branch in the whole Czech Republic

Ever since the office hours were adjusted, complete satisfaction, rarely a queue, but it is served quickly. On the other hand, even though there used to be a queue, it didn't take that long, even if it looked like it for a long time. After the experience with the main post office, which is large and a lot of people hide there more, but it takes much longer despite the tickets, I can't allow a small post office. Too bad the canceled Saturdays ... but everyone wants to be home for the weekend

Seriously? Not only do you have there, unsympathetic annoying woman at the counters, but you also only have 4 on Friday? There are people who have a harder job without sitting at work, like these annoying women who don't even appreciate it. I will never send anything to the post office again. If she could give 0 * I will give zero.

Unbelievable, still queuing. I don't envy the staff. They must sometimes have holy patience, but also customers ??

Small spaces and plenty of people waiting outside to open after lunch break. We then call at the window, so we wait and then they send us next door anyway. Not much today.

You're kidding people, aren't you? How should people who have to go to real work prosecute the post office, where there must be at least 8.5 hours without a trip and God forbid still commute outside Kladno? Do they have to take a vacation so they can go to the post office? You are really an institution worth closing and replaced by a private entity. Really a service for people for state money.