CLS DEAL s.r.o. - Františka Bartoše 524

Good

I can recommend :)

Very satisfied and willingness which I really appreciate ??

Great business, quality goods, helpful lady, always maximum satisfaction. I have been shopping here for years.

Absolute tragedy, I do not recommend this seller !!! In the spring of this year, the CLS Cruise 125i scooter was purchased from CLS DEAL. The purchase and handover took place in perfect order, the scooter was brought home to me, everything explained and tested. When asked about the first service, the seller told me that it should take place after the first 500 km and should not be driven faster than 50 km / h. During the first 14 days and 60 km, the first fault occurred. The lock for opening the saddle, which could not be opened, broke. After a telephone consultation with the seller, I had two options. First, take the scooter back to Zlín for warranty repair, or second, visit the scooter service recommended by the seller, which is closer, and he will perform the warranty repair. I wanted them to have the repair done professionally by CSL DEAL, so we agreed that we would also repair the seat when we first changed the oil. After 411 km, when I stopped at the gas station, I was surprised that even after turning off the engine and removing the ignition key, the engine was still running. After a few seconds, it went out on its own and did not start. I brought the scooter home, wrote a CLS DEAL email describing the problem. We exchanged several messages in which the seller was interested in when the scooter was purchased, how many he had driven, etc. Finally, I received an answer stating that I did not meet the warranty conditions, because the first service should occur at 500 km or no later than 1 month after purchase regardless of the mileage, which the seller did not inform us about !!! And the boys will easily fix it for us, but out of warranty and they will charge CZK 8 / km for the removal of the scooter, a total of CZK 2,500, which is almost 10% of the purchase price for a non-branded scooter. (I work in an unnamed Suzuki motorcycle dealership, and when I consulted with anyone, I got the same answer, "What the hell is that?") I finally had the scooter repaired at my own expense. The problem was in the relay, which broke and burned due to a manufacturing defect. To date, I have driven 1,400 km and the scooter continues to make me happy. During that time, only the peeling chrome from the mirrors was added to the list of defects. Even though I knew what I was getting into, and this was my second scooter from China, the seller and dealing with it after payment, a complete human disappointment - I would say that the seller does not have to be ashamed of the nickname Mr. Disaster.

Definitely not recommended. My father bought a Dream 125 scooter here. The sale went well. Unfortunately, within 3 months, a parabola of light with plastic glass burned out. Light bulb with production. They did not accept the complaint because we did not follow the light. conditions. After a month for a gar. My father was in the hospital so he wasn't there. I note after three months he had driven 120 km. So we paid 1500, - access to the service catastrophic. They knew full well that it was a manufacturing defect, a tribute to the well-treated glow. conditions. Now, after 2 years, my father has covered 821 km and the dust caps on the brakes have fallen apart. According to the seller, the manufacturer does not supply. Buy whole rogues. So a rubber duster for a few crowns will cost you a lot of money! Edit 9.11.2020 To your answer, 9/17/2020 I called you in the morning, no one took it. After that, I called around 2 pm when your colleague picked it up and assured me that she would give you a message and that you would get back to me. No one answered this time. .

The scooter looks beautiful. The handover took place in front of the house in an absolutely exemplary manner. Everything explained to the last detail. Communication via E-Mail very fast, absolutely great access, better than in any store. Scooter performance great. The price ratio is not something to deal with. The fuse and the green mark were also secured and it was possible to go immediately. I can honestly recommend.