Decro Bzenec, spol. S R.o.

Super cooperation in the supply of windows and doors dr o RD.

They made us windows in the apartment 12 years ago, and to this day there was no problem with them, only the masonry incorporation is not quite perfect.

I give a review after years of poor quality of either the installation or the windows themselves. Firstly, I was fitted with two blind plastic windows, which I did not know that they would not be sound-insulated at all and that they would blow around them in stronger winds. I would expect from a polite supplier to tell me this in advance and to offer some alternative and not to install a bad product without asking me. They also wiped out the assembly foam very much, so I had holes everywhere around the windows, which I had to fill in with foam myself. I haven't ordered it myself anymore, because I wanted to paint the rooms anyway, but I really didn't wait around the windows ... The windows where I checked the workers at work were all so good, which is interesting ... Most disappointed me that the windows, respectively their mounting, is not good and the windows are so rosy that I have every morning on the floor 5x5cm a puddle of water and in the corner a little mildew, even if daily intensive winds.

We decided to decro, but unfortunately we are not satisfied. The assembly took place somehow .... But rather the quality is not much, when I cut the window in the morning because it scrubs so in the evening I can tread it again ... really happy. Of course, the windows are under warranty so the installers should train them, but they don't have time to drive .... I don't know what it can be.

working with them was one big disaster: the inability to install windows, if any, so at an angle. Even the communication on their side was stuck. Never more! WE DO NOT RECOMMEND!

Unfortunately, I can't recommend, I have very bad experience with the company. Their aluminum windows from the Heroal profiles, which we ordered, have a major structural defect, when they measure air permeability, they blow significantly in the area of ​​the hinges. Although the company came to adjust the windows, the subsequent blowerdoor test showed that the strong blowing in the area of ​​the hinges and the HS portal was not affected. According to the company performing the air permeability test, this was an extreme case, compared to other window manufacturers. Upon a subsequent request for adjustment directly during the blowerdoor test, I was told that more windows could not be adjusted, that they were not airtight and would always blow through. In this way, the Decro company completely devalued the otherwise high-quality Heroal profiles with its construction. The overall Decro Bzenec meeting was also very unprofessional, the windows were lined with rotten pieces of wood, which lay on the construction site, the airtight tapes were so careless that there were holes between them, they were not connected and I had to repair it after them. They sent me the contract several times with an error and only after several urgencies. They don't meet the complaint deadlines, and when I urged this inactivity, they even hung up on me. If you want quality windows, I recommend Heroal aluminum profiles, but definitely not from this company.

Entrance door, total disaster. They're leaking, they can't close. And post-warranty service? Disaster again. I will calculate your trip and the hourly rate that you will slowly buy another door, but worst of all, they will not make the repair to your satisfaction. Nevermore. I have to buy another door, but mostly from someone else, otherwise I'll start.

4m large portal. 4x complaints and the same bars fall down despite the disgusting screw they gave us there so that it doesn't happen. Some windows do not close from the beginning and the doors we have the same in terms of technology. They always wanted to be fitted with them, and once I caught them changing a cracked patn (at a door that is almost not used) and every technician says that he wasn't a technician before. Big mistake this company.