DISKUS, spol. s r.o.

Great professional approach. Wide sortiment. I warmly recommend

Two complaints - the defect did not manifest itself, although I also sent video and audio evidence. Subsequently, an agreement is exchanged for a new camera. I handed over the camera. Despite the urgency, I waited three weeks for the new one. The camera brought by the courier showed signs of use (scratched display, scratched gimbal, scratched camera body, scuffed QR code, highlighted pixel) to verify the serial number, I had to activate the camera. I allegedly do not accept the complaint of the new camera because I activated it, but no one can tell me how else to verify the serial number. All the defects, although they were reported an hour after taking over the camera, I did it myself, according to the service statement. I don't use the camera. I handed everything over to COI and Dtest. Edit: Ah, so this email was invented by the datart management .. Hello, Mr. Novotný, I am forwarding the re-statement of the service: As for the scuffed text, unfortunately there is not much to talk about quality, the text is very poorly applied since production and by default we meet other Pockety, which already a few days after unpacking just show the scuffed text, can not load QR code, etc. I'm sure to talk about the fact that the text would last on a camera that has been in operation for a year and is being actively used. Our position remains unchanged - the customer should not have activated the device if he noticed the mentioned shortcomings and had to return the device immediately. Thank you for understanding." Thank you Tomas Vranovsky DISKUS, SPOL. s r. o. Sokolovska 154 180 00 Prague 8