Dveře21 - Valdické Předměstí

I would like to thank Dveře21 for the perfect service. Work done, time flexibility and helpfulness. I recommend.

Nice company presentation, nice website, but the reality is a little more sober. I had the FESTA security door, category 4, installed in the existing door frames. The helpful technician focused on the spot, made a price and quality offer. So far cool. It was the end of the year (probably the orders were "chasing") and so the company installed the door within a month. The worker created holes in the existing door frames in such a way that they remained sharp, frayed and therefore dangerous edges of the holes after drilling. The door was downstairs with a piece of peeled-off surface around the perimeter, which I had to point out, so we glued it in place with instant glue. I had also ordered a new threshold, the fitter did not bring in that he did not know about it. The panoramic peephole is still non-functional - it is not visible through the optics. He did not want to take the old door away so as not to damage his car. He wanted to put the door next to the containers for someone to take, but in the end he left it in the public hallway for a week. After the urgency, a worker arrived who aimed the door and sharpened the sharp edges of the holes, brought a sill and glued the seal of the E-profile. He himself was convinced of the necessary replacement of the peephole, not forgetting us. He advised me to fill in the leaks between the floor and the sill with silicone, which I did. Today, after a month and a half, there is no peephole, I had to replace the seal at the sill with profile D to really seal it. So in summary, the company seems to me to be willing, but not fulfilling the promises, and the work is, as they say, politely "sewn with a hot needle". She didn't impress me the best.

I warn everyone against this company! Doors delivered after many emergencies in 3 months. Installation in old door frames does not fit. The door cannot be closed at all, only locked, leaking. A professional service technician is not ready for this situation at all and cannot react. Repair performed after several emergencies after a week. P.S. Mr. Horák and Mr. Hlubina, who express maximum satisfaction with this company, are its employees.

Hello, we are very happy that we chose this company, the guys are amazing and know exactly what to do, we have nice and solid door frames, I recommend you will be satisfied 1000%.

Absolutely professional approach to the customer from all employees of the company. The door works 100% according to the order. Tight, easy to close. Easy to unlock. Those five stars are few. I would give 10 if I could. Nowadays, when I hear it's a good boss or whatever you want for that money, an unbelievable phenomenon of the company's behavior towards the customer. I highly recommend the company.

I definitely do not recommend this company. Bad communication and agreement. On July 1, 2020, I won a voucher for a new security door. The implementation was lengthy, although I have a door (the choice of shade was limited), but without the finished paneling and the threshold to all this, I have a dropped plaster from drilling into the furs. The constant begging to resolve the situation just leads to the answer ... "we will get back to you next week" .. And this has been going on for a few months now!

Professional and fast action of all concerned people in the process. Initial precision focus and on-site consultations, recommendations for technical solutions and accessories, approval of the required final selection. Friendly behavior when choosing a decor, incl. loan swatches. Very fast and high-quality assembly, the master was also very clean and continuously cleaned up so as not to spread the mess, at the end the final cleaning and taking everything away. The doors are high quality and nice, at a great price and within the services from start to finish at a very high level and quality staff. Thanks a lot guys, I would love to recommend you further !!!