Frutiko.cz

Absolute unwillingness in the shortest possible delay in delivery. From the arrogant lady / lady, I was just briefed by austere information and a note that for the price of 200 crowns for transport simply put no more. With this company never more and it is presented as a professional company.

I got it from my girlfriend for my birthday according to the company label "birthday cake from popcakes I love you". First impression - wow! beauty .... but that was all :( The cake cost 1100 CZK !! and it was NOT a CAKE! It was a body made of polystyrene and a few beautiful balls stuck on it. I was looking forward to it being chocolate pralines, but inside it was only dry dark sponge cake, icing made of poor quality chocolate, a big disappointment and for this price I would almost say that it is a deliberate deception of the consumer .....

From ordering to delivery 100% satisfaction. Communication, willingness, helpfulness, everything is fine.

In a word, I am disappointed. Whether the delivery time was long, So the main thing that shocked me was that inside the bag and on the surface of the package was a piece of human feces. The subsequent resolution of the complaint with the lady on the infoline was also unpleasant, as the lady obviously annoyed that I called at all.

I ordered a flower and strawberries in chocolate for Mom's birthday, as a surprise. She only received strawberries, so she called the carrier and he told her they forgot to give it to him. I contacted Frutiko and the lady told me that the carrier had forgotten her in the car and that they could deliver it in the evening or in the morning. The lady and I agreed to contact the recipient if she would be home. They agreed on a morning at 8.00 am and a flower nowhere at 11.00 am. I called Frutiko again and canceled the flower, that I want the money for the flower back. I haven't received the money yet, nor has any apologies. If a person does not contact them himself, they would not even dare to write that they apologize and the flower will be delivered at a certain hour. For me for the first and last time. Big disappointment!

Great idea, I welcome the service in Brno. Delivery accuracy, friendly courier. Unfortunately, the only thing I have to criticize is that palm oil and dyes are added to the topping. I would welcome a healthier frosting composition, then it would be at 5 stars. Otherwise, satisfaction. I recommend.

It was my 4th order from Frutik. Due to the uncertain period, I wanted to have Christmas cookies insured from another party and at the same time save my mother from work, even though her cookies are absolutely unique. But disappointment came. The candy didn't smell too good, I looked for the smell of vanilla on the rolls, the stronger smell of the spice on the honeycombs. I have a feeling that they use vegetable fats instead of butter, or at least partially replace butter. Honest candy simply smells different. The selection was also not entirely classic for Christmas. There was no smell of rum. I don't mean that it's like a supermarket candy, but I just don't imagine the smell and taste of homemade cookies. The price does not match at all. You can buy quality homemade sweets (homemade eggs, exclusively butter) up to CZK 500 / kg. And for fun, if you order, be careful where you write the various instructions. I wrote in the box "message for the recipient", specifically "Deliver in the morning, it is not a gift ...": ---) And this card was attached to the candy. He doesn't seem to think much about preparing a gift. It is clear that no one wants this as a message. To my previous orders - it was 2 chocolate bouquets - a sponge cake wrapped in icing, it looked nice, it made me very happy, it didn't taste very special. The fruit bouquet in June was beautiful and tasty. Freesia flowers lasted a long time, although the composition of the bouquet did not match the display on the web. And there were too many complementary plants that were disruptive at the expense of freesia. I took Frutiko as an opportunity to surprise and suddenly please. It served me very well. However, I will not order again. In the summer, the courier (in Prague) was not exactly what I would imagine for a gift delivery, and now (Moravia) the lady did not bother to put on a respirator when she communicated with me. Conclusion - thanks for everything, I will not order.

Total disappointment! Delivery was scheduled for Saturday between 8-14. At 1:40 pm, the lady from the messenger called that they had not handed over the shipment and did not know what the courier was to deliver. Talk to the lady from Frutika utter disgrace, only excuses and the result: we are sorry, the order is canceled and fortunately the money is returned. Now we'll be looking for the cake elsewhere at the last minute. I DO NOT RECOMMEND